Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Trevor Woods

Poland,IN

Summary

Customer-oriented General Manager with 2 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Shift Leader

Taco Bell
04.2018 - 05.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

General Manager

Bell America
04.2020 - 05.2022
  • I am currently an RGM for Taco Bell, I spent my first year at Cloverdale, IN as the RGM
  • My job was to make sure all operations, standards, financials, payroll, are all up to standard
  • My role was also to make schedules, order trucks, handle guest relations.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

General Manager

Bell America
05.2022 - Current
  • I am currently in a role at multiple Taco Bell’s in Bloomington
  • I am a “floating” RGM and my role is to help other operators with turnover, retention, operations, standards, scheduling, interviews.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Launched new, robust business management software system, resulting in improved operational insight and planning.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Education

High school diploma - Business, studies

Vincennes

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Cloverdale High School

Skills

  • Guest Relations Experience
  • Payroll
  • Recruiting
  • Food Safety
  • Assistant Manager Experience
  • Restaurant Management
  • Purchasing
  • Guest Services
  • Office Management
  • Human Resources
  • Management
  • Profit & Loss
  • Interviewing
  • Sales Management
  • Catering
  • Focus and Follow-Through
  • Human Resources Oversight
  • Sales Promotion
  • Supplier Monitoring
  • Sales Tracking
  • Administrative Management
  • Performance Monitoring and Evaluation
  • Financial Statement Review

Accomplishments

    1st Qtr. 2022 Big 3 Innatives

    Best fundamentals in the company


    OTD- average drive time

    Turnover/Retention

    Late night sales

Timeline

General Manager - Bell America
05.2022 - Current
General Manager - Bell America
04.2020 - 05.2022
Shift Leader - Taco Bell
04.2018 - 05.2020
Vincennes - High school diploma, Business, studies
Cloverdale High School - ,

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Trevor Woods