Summary
Overview
Work History
Education
Skills
Timeline
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Trevor Wray

Summary

My name is Trevor. In 2013, i started my working career while still in high school, simply cooking at the Waffle House. I loved it, and was often recognized for advancement, until I hit the "ceiling" in late 2014. I was quickly fascinated with the operations side of restaurants. I also started going to college for business around this time. Though I had changed my major, I was still fascinated by business, and started doing relief manager work while going to college. My hard work paid off and I was offered a store when i became eligible in 2017. I quickly tried to learn everything i could about Waffle House, and was focused on my store being the best in Colorado. Eventually, I applied for promotion to District Manager, and secured that position in 2019. After that, the pandemic hit and there was a lot of uncertainty in the Waffle House world, but I stuck it out. I was determined to help "bring us out" of the pandemic. Luckily, Waffle House survived, and that is where i had found my home for the last 5-6 years.


I was in charge of:

-Ensuring we hit profit targets, based on parameters that are set forth beforehand. I was happy to say that we had 101 percent profit average across my 3 stores.

-Upholding the highest quality standards among employees

-Maintaining and repairing restaurant equipment

- Ensuring accurate scheduling and food ordering, auditing inventory regularly, auditing P&Ls for deficiencies, as well as coaching high quality standards across 3 different stores, with 3 general managers, and approximately 70 employees.

I loved what I did, but after 12 years in the company, i decided to see what else is out there beyond restaurants.


I am a District Manager with a proven track record at Waffle House, excelling in strategic planning and leadership. Enhanced operational quality through rigorous audits and data analysis, driving profitability and employee engagement. Skilled in conflict resolution and training, fostering a collaborative environment that consistently exceeded performance metrics.

Overview

12
12
years of professional experience

Work History

District Manager

Waffle House
11.2019 - 08.2025
  • Supervised various locations to enforce high operational quality standards.
  • Conducted regular audits to ensure compliance with company policies and federal/state regulations.
  • Created a positive work environment to boost employee morale and encourage collaboration.
  • Coordinated logistics, staffing, training, and promotions for successful store openings.
  • Fostered open communication across management teams to share best practices in operations.
  • Evaluated store performance using data analysis to identify improvement areas and implement plans.
  • Collaborated with senior management on strategic initiatives to maximize profitability across the district.
  • Implemented inventory control measures to minimize waste and ensure optimal stock levels.

Unit Manager

Waffle House
11.2017 - 11.2019
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive to a great customer experience.

Rockstar Grill Operator

Waffle House
10.2014 - 11.2017
  • Cleaned and maintained kitchen equipment regularly.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Distributed food to team members with efficiency in high-volume environment.
  • Increased meal quality by adjusting cooking times to accommodate varying dietary preferences of customers.
  • Upheld consistent food temperatures throughout service hours, ensuring both safety standards compliance and optimal flavor retention.

Grill Operator

Waffle House
09.2013 - 10.2014
  • Exhibited strong multitasking skills while managing multiple orders concurrently without compromising taste or presentation standards.
  • Maintained a clean and sanitary workspace, ensuring compliance with health department regulations.
  • Consistently met or exceeded performance metrics set by restaurant management, demonstrating dedication to the role and exceptional work ethic.

Education

High School Diploma -

Rampart High School
Colorado Springs, CO

Bachelor of Science - Computer Science

Pikes Peak Community College
Colorado Springs, CO
06-2027

Skills

  • Leadership and management
  • Recruitment and hiring
  • Strategic planning
  • Customer service excellence
  • Attention to detail
  • Training and coaching
  • Operations oversight
  • Performance metrics
  • Conflict resolution
  • Sales analysis
  • Multi-tasking

Timeline

District Manager

Waffle House
11.2019 - 08.2025

Unit Manager

Waffle House
11.2017 - 11.2019

Rockstar Grill Operator

Waffle House
10.2014 - 11.2017

Grill Operator

Waffle House
09.2013 - 10.2014

High School Diploma -

Rampart High School

Bachelor of Science - Computer Science

Pikes Peak Community College
Trevor Wray