Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Academic/Personal Projects
Timeline
Generic

Trevor Yeager

Student
Masontown,PA

Summary

Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence.

Overview

16
16
years of professional experience

Work History

Production and Maintenance

Consol Energy Bailey Mine
Wind Ridge, Pennsylvania
01.2013 - 06.2023
  • Operated heavy machinery for coal extraction and material handling.
  • Monitored air quality and ventilation systems to ensure safe working conditions.
  • Ensured compliance with safety protocols during underground mining operations.
  • Conducted routine inspections and maintenance on mining equipment to enhance reliability.
  • Collaborated with team members to optimize workflow and operational efficiency.
  • Maintained accurate records of daily operations and equipment usage.
  • Assisted in training new employees on safety procedures and equipment operation.
  • Preserved a safe working environment by adhering to regulations and policies.

Infantryman

United States Army National Guard
Connellsville, Pennsylvania
05.2008 - 11.2014
  • Conducted reconnaissance missions to gather intelligence on enemy positions.
  • Operated and maintained various weapon systems during training and combat operations.
  • Executed tactical maneuvers in diverse environments to engage enemy forces effectively.
  • Collaborated with team members to develop and implement strategic operational plans.
  • Trained junior soldiers on weapons handling and tactical procedures for mission readiness.
  • Conducted foot patrols to gain intelligence on enemy forces, terrain, weather conditions and local population.

Customer Service Representative

TeleTech Holdings
Uniontown, Pennsylvania
01.2007 - 08.2008
  • Assisted customers in resolving inquiries through phone and email communication.
  • Processed customer orders accurately using company-specific software systems.
  • Coordinated with other departments to resolve complex issues affecting customer service delivery.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Updated databases with new and modified customer data.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.

Education

Bachelor of Science -

Southern New Hampshire University
Hooksett, NH
06-2026

Some College (No Degree) - Criminal Justice

California University of Pennsylvania
California, PA

Skills

  • Equipment maintenance
  • Team collaboration
  • Customer service
  • Safety compliance
  • Data analysis
  • Problem solving
  • Data entry
  • Technical communication
  • Workflow optimization
  • Google drive
  • Customer relations
  • Self-Directed
  • Microsoft office
  • Supervision and leadership
  • Flexible and adaptable
  • Troubleshooting skills
  • Performance optimization
  • Hardware repair
  • Technical analysis

Affiliations

  • Gaming, 3d Printing, Sports, Coaching Football, Hunting, Fishing.

Languages

English
Professional

Accomplishments

  • Army Accomodation medal
  • Army Combat Infantry Badge
  • Army OEF Medal

Academic/Personal Projects

  • Text-Based Adventure Game (Python)
    Designed and coded a fully functional text-based game with room navigation, item collection, and win/loss conditions.
  • Applied functions, loops, dictionaries, and input validation for structured gameplay logic.
  • Database Design & SQL Queries
  • Built an ER diagram and database schema to manage relational data.
    Wrote and executed SQL queries to analyze and manipulate data.
  • Site Survey & OS Proposal (Publishing Company)
    Conducted a site survey to evaluate hardware/software needs.
    Recommended a new operating system with justifications for compatibility, performance, and scalability.
  • LAN Topology & Network Design
    Recommended a LAN topology, communications media, and hardware for a new office location.
    Proposed an IP addressing scheme and support considerations for future growth.
  • Cloud Architecture Proposal
    Compared in-house vs. third-party virtualization and cloud services.
    Recommended deployment models (public, private, hybrid) and service models (IaaS, SaaS, PaaS) with scalability and cost analysis.
  • Policy Analysis Project (Government ISP)
    Reviewed and critiqued a government organization’s information security policy.
    Identified legal influences, target audience, and areas for improvement.
  • Vulnerability Management Report
    Researched and explained vulnerability scanning and patching strategies.
    Applied the concept of the “window of opportunity” to real-world IT systems.
  • IoT Security Assessment
    Evaluated risks of older IoT devices (e.g., refrigerator) and modern tools (Flipper Zero).
    Applied the CIA Triad to explain risks and security solutions.
  • 3D Printing & Firmware Customization
    Designed and printed functional items (thumb guards, phone cases).
    Modified 3D printer firmware from GitHub to improve efficiency.
  • Game Macro Scripting (WoW with GSE Addon)
    Built multi-key macros for optimized class rotations in a complex system.
    Applied logic structuring similar to automation scripting in IT.

Timeline

Production and Maintenance

Consol Energy Bailey Mine
01.2013 - 06.2023

Infantryman

United States Army National Guard
05.2008 - 11.2014

Customer Service Representative

TeleTech Holdings
01.2007 - 08.2008

Bachelor of Science -

Southern New Hampshire University

Some College (No Degree) - Criminal Justice

California University of Pennsylvania

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