I have worked as a Systems Engineer supporting network deployments for school districts and other customers, primarily in K-12 environments. My work includes both on-site and remote engineering support for switching and wireless projects, with responsibilities ranging from installation support to leading customer deployments.
During a three-month on-site engagement with a Texas school district, I served as the primary engineer and point of contact for network operations and implementations. While on site, I identified the root cause of a firewall issue that had been causing district-wide outages and worked with the appropriate teams to implement a solution.
Led engineering efforts on diverse projects for school districts, including campus switching deployments and high school core and access switch installations.
Supported large network refresh projects for major school districts by assisting senior engineers during installations across multiple sites.
Participated in wireless site surveys for school districts and industrial environments, including oil refineries, collecting survey data, creating analysis reports, and presenting findings and recommendations to customer IT staff.
My role regularly requires travel to customer sites across the country. I have completed fully self-directed work such as conducting an independent wireless survey project in Benicia, California. I have also assisted with the creation of bills of materials for network upgrade proposals, working closely with senior engineers and account managers.
Lead Network Technician
Netsync
San Antonio
08.2020 - 07.2023
Executed numerous projects installing enterprise-class IT equipment for large commercial and government customers. I have installed and connected Cisco switches, wireless access points, security cameras, and classroom projectors. I originally joined the company as an associate technician, and worked my way up to the position of lead network technician in a period of two years. Led team of network technicians to complete installation for large network build-outs. Collaborated directly with customer representatives on job sites, serving as key liaison between Netsync and customers. I have worked in a variety of commercial network environments, including large data centers.
Systems Installation
Security Technology of South Texas Inc
San Antonio
05.2016 - Current
As an installation technician, I worked with multiple products and on small to large projects. Due to the companys focus on industrial networked security systems, I was able to work with the latest technology in access control, IP video solutions, hosted services and networked security deployments. I currently maintain a limited administrative role with the company while employed full-time in network engineering positions.
Education
Cyber Security
University of Texas at San Antonio
05-2019
Medina Valley High School
05-2013
Skills
Experience working with Aruba Central Assigning devices to sites, moving between groups, checking device status and verifying functionality in the Aruba Central environment
Pre-provisioning Aruba access points, assigning licenses, using automation software (Wifi Down Under)
Experience configuring Aruba multi-layer switch stacks, including both campus access and core layer devices Extensive knowledge of Aruba VSF and VSX stacking/redundancy technologies
Ability to understand configuration from multiple different switch vendors and then translate that configuration into Aruba AOS-CX for campus cutovers, adding vendor-specific and best practice adjustments as needed
Lead engineer on multiple campus switching deployments Coordinated with customer to determine IP schema, device names, and desired routing/switching configuration Built configuration matching customer specifications, staged and tested in company lab, and then oversaw install and validated network functionality
Troubleshooting switch and access point issues Conducting RMAs with manufacturer as necessary
Experience working with Aruba AOS-CX, AOS-5, AOS 8 and AOS 10; built and configured AOS 8 mobility conductor and controller cluster
Validation of IT closet build-outs to customer and company expectations
Directing site installations Managing install teams, conducting inventory of removed equipment, working directly with customer to verify functionality of new equipment, and last minute access/core switch configuration changes as needed Possess strong leadership skills
Extensive experience conducting wireless surveys using Ekahau Sidekick, generating reports using Ekahau AI software, and analyzing generated reports to create survey documents with recommended wireless changes for customers Designed and generated site predictive surveys as well
Experience installing Cisco 9300/9500 switches, mounting Cisco and Meraki wireless access points, lifting and installing large UPS units and battery packs, mounting PDUs, and working in IT closets in general
Experience configuring network cards for UPS units (Vertiv and Eaton)
Running, crimping, and patching cat 5 and cat 6 cable
Running multi-mode and single-mode optical fiber jumpers in IDF closets Troubleshooting fiber connectivity issues
General knowledge of risk mitigation for networks and operating systems gained from my degree, familiar with OSI model, IP, DNS, LAN and WAN, and network topology
Certification
Aruba Certified Switching Professional, Aruba Certified Campus Access Professional