Trevor Zimmerman

• Oversaw the operations of 6 locations in the Southwest, ensuring each location met or exceeded profit or goals.
• Implemented cost control strategies resulting in 8% reduction in operational expenses, while maintaining high quality service and food standards.
• Developed and executed marketing campaigns and promotions to boost guest counts and average check values, resulting in a 15% increase in sales within 6 months.
• Conducted regular restaurant inspections and provided feedback to restaurant managers, driving improvements in cleanliness, hygiene, and service standards.
• Recruited, trained, and mentored restaurant managers and staff, resulting in a 50% reduction in staff turnover and improved overall performance.
• Introduced a company wide uniform program that enhanced our teams professional appearance and reflected our brand identity.

• Managed cafe and catering operations at 2 high volume locations generating over 5 million a year in revenue.
• Developed and implemented strategic initiatives that increased overall revenue by 20%.
• Led a team of catering professionals, overseeing all aspects of catering operations, from planning and execution to delivery and post-event evaluation.
• Responsible for budget preparation, revenue management, weekly P&L reports and quarterly business reviews.
• Established and maintained relationships with key clients, ensuring their needs and expectations were met or exceeded.
• Conducted regular training sessions for staff, focusing on customer service, food safety, and operational logistics.
• Established great relationship with client while delivering the best service possible.

• Collaborate with the General Manager to oversee daily operations, ensuring the highest standards of service and customer satisfaction in a upscale dining setting.
• Optimized profits by controlling food, beverage and labor costs on a daily basis by implementing a new point of sale system and inventory management program.
• Conducted regular performance reviews and provided constructive feedback to staff members.
• Coordinated with the General Manager to implement effective marketing strategies to increase restaurant visibility and profitability.

• Advocated innovative concepts and operations in a $5.5 million hotel renovation.
• Determined all operational and renovation requirements such as china, glass and silver, staffing, training and menu development.
• Worked with the sales team to design marketing ideas for restaurant grand opening.
• Implemented and constructed new point of sale system for all outlets.

Store Manager, AT&T Wireless, 03/2015 - 08/2016

Bar Manager, Boomerjacks Bar & Grill, 08/2011 - 11/2014