Trevor Jason Smith
Tucson,AZ
Summary
Dynamic and results-driven professional with extensive experience at Starbucks, excelling in time management and team leadership. Proven ability to enhance patient satisfaction through effective communication and conflict resolution. Passionate about fostering a positive environment while ensuring operational excellence and patient care. Certified in CPR and BLS, committed to delivering exceptional assistance.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Tucson, Arizona
09.2021 - Current
- Supervised daily store operations and ensured adherence to company standards.
- Trained and mentored new team members on customer service techniques.
- Managed inventory levels and organized stock replenishment processes.
- Contact: (520)-795-3644
Caregiver
Care.com
Tucson, Arizona
10.2016 - 04.2020
- Provide excellent care for children of busy parents.
- Focus on safety, fun, and good behavior.
- Patiently guide children through their schoolwork.
- Communicate calmly and effectively with the child.
- Empathy and adaptability to unique developmental needs.
- Contact: Heather (520)-940-7530
Customer Service Representative
Afni, Inc.
Tucson, Arizona
11.2019 - 03.2020
- Assisted customers with inquiries and resolved issues efficiently.
- Processed orders and provided accurate information on products and services.
- Maintained detailed records of customer interactions and transactions.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Contact: (800)-518-4337
Physical Therapy Technician
Proactive Physical Therapy
Tucson, AZ
02.2016 - 11.2018
- Helped with basic clinical needs and responded to patient requests.
- Advocated for all patient health, safety and rights.
- Set up equipment for physical therapy appointments according to treatment plans.
- Supported patients in physical therapy procedures to restore function and decrease pain.
- Maintained patient charts and confidential files.
- Communicated extensively with patients to provide assistance & support
- Contact: (520)-742-7107
Education
Bachelor of Science - Biology - Biomedical Sciences Emphasis
The University of Arizona
Tucson, AZ01-2025
High School Diploma -
Long Reach High School
Columbia, MD01.2009
Skills
- CPR and BLS certified
- Inventory management
- Equipment setup
- Flow sheet charting
- Body mechanics knowledge
- Confident public speaker
- Individual instruction
- Interpersonal skills
- Team leader
- Patient-oriented
- AED certification
- Time management
- Team collaboration
- Conflict resolution
- Customer service
- BBP certified
Timeline
Shift Supervisor
Starbucks
09.2021 - Current
Customer Service Representative
Afni, Inc.
11.2019 - 03.2020
Caregiver
Care.com
10.2016 - 04.2020
Physical Therapy Technician
Proactive Physical Therapy
02.2016 - 11.2018
Bachelor of Science - Biology - Biomedical Sciences Emphasis
The University of Arizona
High School Diploma -
Long Reach High School