Hardworking and enthusiastic, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Kitchen Assistant/Cook
Upper Deck Hotel & Bar
2024.06 - Current
Assisted chefs in food preparation tasks, resulting in timely meal service.
Cleaned and organized kitchen stations to promote team efficiency.
Collaborated with team members to ensure smooth workflow during peak hours.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Lead Shift Manager
Domino's Pizza
2020.12 - 2023.08
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Server & Prep Cook
Los Hermanos Tex-Mex Restaurant
2018.06 - 2020.03
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Domino's Pizza
2017.11 - 2018.06
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant General Manager
Pizza Hut
2015.02 - 2016.12
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Education
Bachelor of Arts - Music Education
Texas A&M University - Commerce
Commerce, TX
05.2028
Skills
Teamwork and Collaboration
Friendly, Positive Attitude
Multitasking and Organization
Complex Problem-Solving
Exceptional customer service
Customer Relations
Certification
ServSafe Food Handler's Certification
TABC Certification
Timeline
Kitchen Assistant/Cook
Upper Deck Hotel & Bar
2024.06 - Current
Lead Shift Manager
Domino's Pizza
2020.12 - 2023.08
Server & Prep Cook
Los Hermanos Tex-Mex Restaurant
2018.06 - 2020.03
Assistant Manager
Domino's Pizza
2017.11 - 2018.06
Assistant General Manager
Pizza Hut
2015.02 - 2016.12
Bachelor of Arts - Music Education
Texas A&M University - Commerce
ServSafe Food Handler's Certification
TABC Certification
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