Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tre'vour St.Cyr

Waco,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Line Cook

Magnolia Table
07.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Uphold Magnolia's mission, vision, and values
  • Ensure the highest level of guest care, in line with Magnolia's brand
  • Work as a team player
  • Carry out instructions of Assistant Kitchen Manager
  • Have a thorough working understanding of all recipes, restaurant standards, and visual standards for each product
  • Prepare food for service
  • Fill orders as needed
  • Operate equipment safely and in line with best-use practices for each piece of equipment
  • Put away supply orders when assigned
  • Check with Assistant Kitchen Manager anytime quality of products is in question
  • Wash, rinse, sanitize, and dry dishes
  • Contribute to a high-energy, fast-paced environment
  • Help to maintain organization and cleanliness
  • Adhere to standards of grooming, cleanliness, and sanitation
  • Work and interact with others in a manner consistent with the Magnolia culture
  • Perform other duties as assigned

Cook

Aramark, University, Penland Dining Hall
09.2020 - 08.2023
  • Cooks and prepare a variety of food according to production guidelines and standardized recipe
  • Sets up workstation with all needed ingredients and equipment
  • Prepares ingredients by measuring, weighing, mixing, chopping, trimming, and peeling food items
  • Safely utilizes a variety of utensils including knives
  • Operates equipment such as ovens, stoves, slicers, mixers, etc
  • Bakes, roasts, broils, steams and uses a variety of cooking methods on meat, vegetables, and other foods
  • Arranges garnishes, and portions of food according to established guidelines
  • Properly stores food by adhering to food safety policies and procedures
  • Cleans and sanitizes work areas, equipment, and utensils
  • Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation
  • Ensures the security of company assets
  • Other duties and tasks as assigned by the manager
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.

Line Operator

Sanderson Farms, Inc
05.2020 - 09.2020
  • To work in a fast paced, repetitive motion production area by preparing the product to a sellable form
  • May require the use of knives and/or scissors
  • Satisfactory attendance and job performance must be maintained in accordance with
  • Company Policies and procedures
  • Performs other duties as directed by supervisor

Customer Service Representative

BJ's Wholesale Club
02.2020 - 05.2020
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above
  • Ability to utilize and navigate multiple systems simultaneously
  • Resolve customer issues via one-call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Responsible for call disposition and account notes as required
  • Ability to accept and embrace changes within the current business environment
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Call Center Representative

Empereon-Constar
11.2019 - 02.2020
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to up-sell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
  • Resolved concerns with products or services to help with retention and drive sales.

City Carrier Assistant

United States Post Office/Bellmead Station
02.2019 - 06.2019
  • Delivers and collects mail on foot or by vehicle under varying road and weather conditions in assigned areas

Psychiatric Nursing Assistant

WACO CENTER FOR YOUTH
05.2017 - 02.2019
  • Applied active listening skills to assist persons served in recognizing their strengths and defined their personal goals
  • Used problem-solving skills to assist persons served in identifying barriers to recovery
  • Facilitated support groups
  • Work with treatment teams to advocate for persons served
  • Participates in peer support panels for educational purposes
  • Participates in hospital-wide committees and work groups
  • Assist in Restraint/Seclusion debriefings with persons served and staff
  • Links service recipients with community based peer-run resources
  • Carried out day-day-day duties accurately and efficiently.

Cook Supervisor

Aramark, County Sheriff
07.2018 - 10.2018
  • Maintain a safe, sanitary work environment, which conforms to all standards and regulations.
  • Adhere to safety policies and accident reporting procedures.
  • Review monthly menu and ensure that food items are ordered.
  • Assist in conducting inventory.
  • Requisition orders as needed for approval.
  • Ensure proper portion and any special dietary requirements are fulfilled.
  • Ensure timely and efficient meal service.
  • Adhere to security policies and procedures.
  • Ensure storage areas are locked at all times.
  • Ensure that all kitchen tools and equipment are returned to their designated secure area.
  • Ensure all keys are returned and secured.
  • Develop sanitation schedule and ensure cooks, inmates, and/or food service workers adhere to the assigned schedule.
  • Oversee cleaning of kitchen. In addition, oversees washing of kitchen utensils and equipment according to sanitary methods.
  • Properly receive and store food and food related items.
  • Requisition supplies and equipment to maintain stock levels.
  • Monitor stock levels and report any discrepancies to Direct Supervisor.
  • Follow Aramark s Standard of Operation for food handling and storage.
  • Determine work procedures, prepare work schedules, and expedite workflow for inmate and/or Aramark employee workforce.
  • Recommend disciplinary action and review documents with Food Service Director/General Manager for approval.
  • Complete all required training.
  • Perform other job duties as assigned
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.

Janitorial Worker

WALMART NEIGHBORHOOD MARKET
06.2016 - 04.2017
  • Cleaned all areas of the facility both inside and outside utilizing tools, machines, and company-approved chemicals
  • Performed routine maintenance on machines and other equipment in accordance with company policies and procedures
  • Reported unsafe working conditions and practices related to maintenance
  • Sanitized break area kitchen counters, tables and sinks.
  • Kept building spaces premises clean inside and outside.

Cashier/Assistant Manager

EXXON
08.2013 - 01.2016
  • Trained new hire's
  • Did deposits at times needed
  • Helped with scheduling
  • Changed gas prices
  • Ordered inventory
  • Filled in at times of employee shortages
  • Communicated with salesman
  • Conducted safety meetings

Crew Trainer

MCDONALD'S
04.2010 - 11.2013
  • Cooked raw meat and fried product
  • Prepared breakfast food
  • Worked on the table completing food orders
  • Stocked items for the next shift
  • Filtered grease
  • Cleaned windows
  • Cleaned walk-in cooler and freezer floors
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.

Cook

POPEYE'S
05.2013 - 08.2013
  • Made sure merchandise is completely stocked
  • Completed paperwork when the manager asks
  • Motivated cashiers, Battered multiple fried products
  • Closed and cleaned the store
  • Rotated products in the walk-in cooler and freezer
  • Filter grease
  • Panned and seasoned chicken
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Cook

CHURCH'S CHICKEN
04.2008 - 03.2010
  • Cook fried products
  • Panned chicken
  • Cleaned the prep area at closing
  • Trained new hire's
  • Opened the store and assembled the cooking station
  • Filtered and changed the grease
  • Prepared marinades
  • Unloaded the food truck

Cashier

EXXON
08.2005 - 07.2006
  • Checked out customers
  • Cleaned and dusted item's on the food and liquor side
  • Counted my cash draw at the end of the night
  • Stocked the cooler until the cooler guy arrived
  • Trained new hire's

Debone Line Worker

PILGRIM'S PRIDE
01.2005 - 07.2005
  • Worked the skinner
  • Worked on the marvel sizing machine

Pre-Closer

WENDY'S
12.2004 - 01.2005
  • Worked in the cooler some nights
  • Worked in other departments when needed, Took out trash
  • Restocked certain area's in the cooler
  • Assisted other employee's
  • Cleaned the lobby and restrooms

Cook

CHURCH'S CHICKEN
08.2003 - 08.2003
  • Cook fried products
  • Panned chicken
  • Cleaned prep area
  • Trained new hire's

Meat Clerk

FIESTA
05.2000 - 08.2000
  • Made sure items were stocked outside
  • Cut up whole birds and packaged them
  • Assisted customers with their needs
  • Cleaned the prep area
  • Broke down and cleaned the cutting machine
  • Cleaned and scrubbed the floor
  • Cut meats to customer specifications and answered questions about specialty products.

Education

No Degree - Biology Pre-Medical

GRAMBLING STATE UNIVERSITY
Grambling, LA
05.2007

High School Diploma - General Studies

O.D. WYATT HIGH SCHOOL
Fort Worth, TX
06.1999

Skills

  • Customer service
  • Sales
  • Teamwork
  • Problem-solving
  • Cash register operations
  • Payment systems
  • Portioning
  • Kitchen sanitation
  • Plating
  • Ingredients measuring
  • Food rotation

Certification

  • [Certified Holistic Nutritionist], [Expert Rating] - [October 2022-2023]
  • [Food Handler Certification], [eFoodcard] - [September 2022-2024]

Timeline

Line Cook

Magnolia Table
07.2023 - Current

Cook

Aramark, University, Penland Dining Hall
09.2020 - 08.2023

Line Operator

Sanderson Farms, Inc
05.2020 - 09.2020

Customer Service Representative

BJ's Wholesale Club
02.2020 - 05.2020

Call Center Representative

Empereon-Constar
11.2019 - 02.2020

City Carrier Assistant

United States Post Office/Bellmead Station
02.2019 - 06.2019

Cook Supervisor

Aramark, County Sheriff
07.2018 - 10.2018

Psychiatric Nursing Assistant

WACO CENTER FOR YOUTH
05.2017 - 02.2019

Janitorial Worker

WALMART NEIGHBORHOOD MARKET
06.2016 - 04.2017

Cashier/Assistant Manager

EXXON
08.2013 - 01.2016

Cook

POPEYE'S
05.2013 - 08.2013

Crew Trainer

MCDONALD'S
04.2010 - 11.2013

Cook

CHURCH'S CHICKEN
04.2008 - 03.2010

Cashier

EXXON
08.2005 - 07.2006

Debone Line Worker

PILGRIM'S PRIDE
01.2005 - 07.2005

Pre-Closer

WENDY'S
12.2004 - 01.2005

Cook

CHURCH'S CHICKEN
08.2003 - 08.2003

Meat Clerk

FIESTA
05.2000 - 08.2000

No Degree - Biology Pre-Medical

GRAMBLING STATE UNIVERSITY

High School Diploma - General Studies

O.D. WYATT HIGH SCHOOL

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