Trey Allen
San Antonio
Summary
FAA Part 107 Certified Remote Pilot with experience in aviation support, security, logistics, IT project management, regulatory compliance, and customer service. Recognized for operational efficiency, and strong communication in fast-paced environments. Reliable team player known for adaptability and focus on delivering results. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ground Handler
Amazon Prime Air
06.2026 - Current
- Support aircraft ground operations by loading and unloading cargo safely and efficiently.
- Ensure accurate handling and movement of packages to maintain on-time flight schedules.
- Follow FAA, TSA, and company safety procedures in a fast-paced aviation environment.
- Coordinate with flight crews and inspect ground equipment for safe departures.
- Maintain a clean, organized, and safety-focused work area.
Security Officer Supervisor
GardaWorld
07.2025 - 05.2026
- Supervised security personnel to ensure compliance with safety protocols and company policies.
- Reviewed reports and documentation for accuracy, ensuring thorough record-keeping practices.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Identify potential risk assessment and incident investigation
Collections Specialist
USAA
09.2023 - 09.2024
- Analyzed customer accounts to identify trends and improve collection strategies.
- Utilized CRM systems to track payment arrangements and monitor account status.
- Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business practices.
- Reduced delinquency rates by implementing effective collection strategies and maintaining consistent follow-up procedures.
IT Project Manager
TEKsystems
10.2022 - 10.2023
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects for amazon dash carts.
- Installing assemblies for dash carts and maintain CAD files are properly running correctly while working collaboratively with all levels of the organization to promote a safe and efficient operation.
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Developed and implemented risk management strategies, mitigating potential project disruptions.
Logistics Associate
Target
09.2018 - 12.2018
- Maintained inventory accuracy and workplace safety.
- Utilized warehouse management systems to track inventory accuracy and minimize discrepancies.
- Managed inbound and outbound shipments to ensure timely delivery schedules.
Customer Service Specialist
H-E-B
09.2015 - 10.2018
- Resolved customer concerns professionally.
- Supported daily store operations and merchandising.
- Provided exceptional customer support, resolving inquiries and complaints efficiently.
Education
Bachelor's Degree - Business Management With A Minor in Business Admin
University of Texas At San Antonio
High School Diploma - undefined
Theodore Roosevelt High School
Skills
- FAA Part 107
- Aviation Safety
- Risk Assessment
- Strong Communication
- Incident Reporting
- Customer Service
- Regulatory Compliance
- Decision-making
- Network configuration
- Preventive Maintenance
Certification
FAA Part 107 Remote Pilot Certification
CPR/AED Certification
Timeline
Ground Handler
Amazon Prime Air
06.2026 - Current
Security Officer Supervisor
GardaWorld
07.2025 - 05.2026
Collections Specialist
USAA
09.2023 - 09.2024
IT Project Manager
TEKsystems
10.2022 - 10.2023
Logistics Associate
Target
09.2018 - 12.2018
Customer Service Specialist
H-E-B
09.2015 - 10.2018
High School Diploma - undefined
Theodore Roosevelt High School
Bachelor's Degree - Business Management With A Minor in Business Admin
University of Texas At San Antonio