Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trey A. Baker

New Martinsville

Summary

Compassionate and reliable with genuine dedication to providing quality care and support. Knowledge in basic medical terminology and CPR/AED certification, capable of assisting with daily living activities and medication reminders. Committed to improving clients' well-being and fostering comfortable, safe environment. Personable and driven, with knack for building strong relationships and positive, upbeat approach. Possesses strong understanding of sales principles and techniques, along with proficiency in communication and negotiation skills. Committed to driving revenue growth and delivering exceptional customer satisfaction. Developed skills in high-paced sales environment, focusing on building client relationships and exceeding targets. Transferrable skills include strategic planning and effective communication, adaptable to new industries. Seeking to leverage these capabilities to make meaningful impact in new field. Hardworking employee enthusiastic about learning data entry, customer care, sales represenative & especially about becoming a remote appointment setter. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Home Health Caregiver

Public Partnerships, PPL
01.2015 - 01.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Provided mobility assistance such as walking and regular exercising.
  • Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Customer Service Cashier

Walmart
03.2014 - 11.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.

Food Service Worker

Sardis Dairy Bar
02.2014 - 06.2016
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Optimized food presentation to enhance customer dining experience.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.

Education

Masters in International Economics - Psychology & Social Work

3 Years@West Virginia Northern Community College
New Martinsville, WV

Skills

  • First aid and safety
  • [State] Driver's license
  • Care plan management
  • Patient advocacy
  • Data entry
  • Chronic pain management
  • Meal preparation
  • Physical therapy support
  • Personal hygiene assistance
  • Vital signs monitoring
  • Medical equipment operation
  • Fall prevention
  • Patient care
  • Documentation
  • Medication administration
  • Medical charting
  • Patient transport

Certification

Certified CPR & First Aid

Timeline

Home Health Caregiver

Public Partnerships, PPL
01.2015 - 01.2022

Customer Service Cashier

Walmart
03.2014 - 11.2018

Food Service Worker

Sardis Dairy Bar
02.2014 - 06.2016

Masters in International Economics - Psychology & Social Work

3 Years@West Virginia Northern Community College
Trey A. Baker