Trey Buehler
Columbus,OH
Summary
Experienced in managing customer relationships and resolving client issues. Leverage strong communication and problem-solving skills to drive customer satisfaction and loyalty. Knowledge of account management principles and strategies contributes to effective team collaboration and client retention, enhancing overall business success.
Overview
3
3
years of professional experience
Work History
Customer Account Specialist
Total Quality Logistics Inc.
01.2025 - Current
- Managed customer inquiries through phone and email, ensuring timely responses and resolution of issues.
- Processed account updates and maintenance requests accurately, enhancing customer satisfaction.
- Developed and maintained strong relationships with clients, ensuring satisfaction and retention.
- Coordinated logistics operations, optimizing shipment schedules to meet client demands.
- Assisted in developing training materials for new employees.
Logistics Account Executive
Total Quality Logistics Inc.
08.2023 - 01.2025
- Efficient logistics professional with experience working in the wholesale industry establishing workflow teams for faster and more effective profitability.
- Detail-oriented in logistics with expertise in warehouse operations, supply management, data reporting, problem solving, and material transportation.
- Advanced organizational skills and work ethics to successfully manage cross-functional teams to achieve a common goal.
- Managed client accounts to ensure effective communication and service delivery.
- Coordinated shipments and managed schedules to ensure timely delivery of goods across various routes.
Sales Supervisor
The North Face
05.2022 - 07.2023
- Supervised sales team of 25 members, successfully increasing sales revenue and achieving higher quality customer satisfaction.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Developed staff schedules, balancing coverage needs with labor cost efficiency.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Coordinated promotional events, boosting store traffic and engaging community participation.
Education
Associate of Arts - Sales & Marketing
Columbus State Community College
Columbus, OH05.2023
Skills
- Strong Negotiation
- Client Retention Strategies
- Customer Relationship Development
- Microsoft Office Proficiency
- Cold Calling
- Communication
- Active Listening
- Sales Techniques
- Problem-Solving
- Time Management
- Organization
- Teamwork
- Adaptability
Timeline
Customer Account Specialist
Total Quality Logistics Inc.
01.2025 - Current
Logistics Account Executive
Total Quality Logistics Inc.
08.2023 - 01.2025
Sales Supervisor
The North Face
05.2022 - 07.2023
Associate of Arts - Sales & Marketing
Columbus State Community College
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