Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Bartender/Music Bingo & Event Host
Thirsty Pallet
03.2019 - Current
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Obtained cash bank and stocked service bar to prepare for operation.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Managed event logistics and operations.
Managed administrative logistics of events planning, event booking, and event promotions.
Liaised with marketing and PR colleagues to promote special events in social calendars.
Selected and ordered décor and event materials.
Preparation of playlists and other materials for bingo.
Rural Carrier Associate
United States Postal Service, USPS
05.2024 - 01.2025
Signed and received mail with signature requirements upon delivery and loading.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Sorted mail according to order of address appearance for easy access in field.
Maintained records on customers with mail forwarding and change of address requests.
Followed safety protocols and regulations while driving, upholding professional service reputation.
Organized mail ahead of delivery runs for correct routing.
Handled accurate cash payments for postage and incurred fees.
Collected mail from post office boxes and distributed goods to correct addresses.
Employed GPS and other navigational tools to find shortest routes to locations.
Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Bartender/Supervisor
Small Batch
09.2021 - 01.2024
Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Obtained cash bank and stocked service bar to prepare for operation.
Kept bar presentable and well-stocked to meet customer needs.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender/Server/IRD
The Katharine Brasserie & Bar
04.2014 - 03.2021
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Obtained cash bank and stocked service bar to prepare for operation.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Preparation of syrups and infusions for use in cocktails.
Cleared dishes, trays and carts from rooms with discretion and professionalism.
Prepared special services for guests such as honeymoon and other romantic packages.
Kept work environments, equipment and trays clean and sanitized for guests.
Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
Met guests' needs by delivering meals and snacks and retrieving additional items.
Bar Manager
Trade Street Diner
01.2018 - 04.2019
Prepare drinks
Demonstrate knowledge of drink recipes
Create new drink recipes
Infusing liquors for beverages
Preparing syrups for beverages
Inventory and ordering of Beer/Wine/Liquor
Staffing and Training
Inputting and editing menu items in the Squirrel POS system
Creating and enforcing cleaning/daily restaurant routines
Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
Manager, Bartender, Server, Retail
Wine Merchants & Vin205 Bistro
12.2016 - 12.2017
Company Overview: Winston-Salem, NC
Writing FOH Schedule
Social Media Event Planning/Marketing
Menu Writing/Preparation
Pouring/promoting products for Wine Tastings
Cash Handling – cash outs and closing down/balancing drawers
Inventory & ordering
Inputting/editing new menu items in Breadcrumb POS