Dynamic Area Manager at Amazon with a proven track record in operations management and process improvement. Expert in staff training and development, enhancing team performance and efficiency. Successfully mentored junior managers, fostering leadership skills while implementing strategies that improved customer service and increased sales. Strong relationship builder committed to achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Area Manager
Amazon
11.2023 - Current
Led operational teams to enhance productivity and achieve fulfillment goals.
Streamlined workflow processes, resulting in improved efficiency across multiple facilities.
Mentored junior managers, fostering professional development and leadership skills.
Implemented safety protocols, ensuring compliance with company standards and regulations.
Analyzed performance metrics to identify areas for process improvement and cost reduction.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Developed and implemented strategies to improve customer service and increase sales.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Personal Training Director
Crunch Fitness
03.2023 - 05.2023
Developed training curricula to align with industry best practices and client needs.
Mentored junior trainers, fostering skill development and improving service quality.
Collaborated with management on strategic initiatives to increase member engagement.
Implemented feedback systems for continuous improvement of training services.
Oversaw scheduling and utilization of training resources for maximum efficiency.
Conducted workshops to educate staff on new fitness trends and techniques.
Coordinated special events like outdoor boot camps or charity fundraisers, increasing brand visibility and generating excitement among members.
Hired and recruited new team members to expand offerings and meet customer demands.
Set monthly goals and quotas.
Developed strong relationships with clients, fostering trust and commitment to their personal fitness journey.
Supervised and managed 16 personal training employees.
Conducted regular performance evaluations for personal trainers, identifying areas for improvement and providing targeted coaching.
Training Manager
Crunch Fitness
12.2022 - 03.2023
Led cross-functional training initiatives, fostering collaboration between departments to improve service delivery.
Analyzed training needs through performance assessments, aligning programs with organizational goals.
Mentored junior trainers, providing guidance on instructional techniques and program development.
Evaluated training effectiveness through feedback mechanisms, ensuring continuous improvement of learning materials.
Collaborated with leadership to identify skill gaps and prioritize training solutions for workforce development.
Developed and implemented comprehensive training program to increase employee productivity and morale.
Monitored and evaluated training performance to determine quality and cohesiveness.
Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
Improved employee retention rates by creating engaging and interactive learning materials.
Personal Trainer
Crunch Fitness
01.2022 - 03.2023
Monitored client performance during workouts, ensuring safety and proper technique adherence.
Increased client retention through consistent communication, motivation, and support.
Collaborated with other fitness professionals to design effective cross-training programs.
Assisted in the development of gym-wide events, increasing overall membership engagement.
Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
Personal Trainer
Indianapolis Healthplex
02.2021 - 12.2021
Designed customized fitness programs to meet individual client goals and needs.
Conducted fitness assessments to evaluate client progress and adjust training plans accordingly.
Provided ongoing motivation and support, fostering a positive training environment for clients.
Developed strategies to retain clients through enhanced engagement and personalized attention.
Boosted personal training revenue by promoting additional services to existing clients.
Graduate Research Assistant
Bowen Center for Health Workforce Research & Policy
09.2019 - 05.2021
Conducted literature reviews to support research projects and enhance academic understanding.
Assisted in data collection and analysis, ensuring accuracy and reliability of results.
Collaborated with faculty on experimental design, contributing innovative solutions for complex problems.
Developed presentations to communicate findings effectively to academic audiences.
Supported grant writing efforts by compiling relevant data and research outcomes.
Engaged in interdisciplinary discussions to promote research initiatives across departments.
Utilized advanced statistical software to analyze large datasets, uncovering key insights for informed decisionmaking.
Managed multiple research projects simultaneously, ensuring timely completion and adherence to high-quality standards.
Presented research findings at conferences and workshops, fostering professional growth and collaboration within the academic community.
Collaborated with multidisciplinary teams to advance research objectives and achieve project milestones.
Education
Bachelor of Arts - Biology, Chemistry, Biomedical Physics
Franlin College
Franklin, IN
06-2019
Fishers High School
Fishers
07-2015
Skills
Staff management
Operations management
Relationship building and management
Team development
Performance management
Staff training and development
Cross-functional collaboration
Process improvement
Customer relationship management
Quality assurance
Sales expertise
Recruitment and hiring
Timeline
Area Manager
Amazon
11.2023 - Current
Personal Training Director
Crunch Fitness
03.2023 - 05.2023
Training Manager
Crunch Fitness
12.2022 - 03.2023
Personal Trainer
Crunch Fitness
01.2022 - 03.2023
Personal Trainer
Indianapolis Healthplex
02.2021 - 12.2021
Graduate Research Assistant
Bowen Center for Health Workforce Research & Policy
09.2019 - 05.2021
Bachelor of Arts - Biology, Chemistry, Biomedical Physics