Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic
Trey Jackson

Trey Jackson

Boise,ID

Summary

Results-oriented professional with years of experience delivering exceptional customer service in a high-pressure environment. Proven ability to build strong relationships, resolve complex issues, and work effectively in a team setting. Seeking to leverage transferable skills, such as attention to detail, problem-solving, and adaptability, to pursue a fulfilling career in the trades field.

Overview

12
12
years of professional experience

Work History

Bartender/Lead Server

Sidewinders American Grill
Bozeman, MT
01.2018 - 06.2024
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Identified areas where additional training was needed and provided individual instruction as required.
  • Instructed trainees on how to properly use POS systems as well as handle cash transactions accurately.

Server

Old Chicago/Millstone Pizza Company
Bozeman/Cody, MT
06.2016 - 07.2017
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Assistant Warehouse Manager

Mergenthaler Transfer and Storage
Bozeman, MT
10.2014 - 07.2015
  • Ensured accuracy of shipping and receiving documents.
  • Monitored inventory levels to ensure efficient stock control.
  • Coordinated with other departments to ensure timely order fulfillment.
  • Maintained records of goods received, stored, shipped, or in process.
  • Oversaw the loading and unloading of incoming and outgoing shipments.
  • Analyzed data related to supply chain management activities such as delivery times, cost savings.
  • Established and maintained good relations with customers, vendors and transport companies.

Construction Worker

Gail Construction
Cody, WY
06.2012 - 08.2013
  • Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
  • Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
  • Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
  • Coordinated with other workers onsite to ensure efficient completion of tasks.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.

Education

Some College (No Degree) - Health Sciences

Carroll College
Helena, MT

Some College (No Degree) - Kinesiology

Montana State University - Bozeman
Bozeman, MT

Skills

  • Memorization
  • Excellent communication
  • Complex Problem-Solving
  • Time management
  • Inventory management
  • Flexibility
  • Teamwork
  • Organization
  • Outstanding customer service
  • Attention to detail
  • Ability to keep composure in stressful situations

Affiliations

I enjoy sports although passionate about football, weight training and golf. Also, fond of game nights with friends, working on vehicles (amateur mechanic) and spending time outside with my dog.

References

  • Art Tippetts: Bar/Director of Blue Collar Restaurant Group Phone: 307.690.5168 Email: art@bcrg.co
  • Jackie McCulloch-Lodine: Former General Manager of Sidewinders American Grill, Family and Alumni Program Manager for Big Sky Bravery Phone: 406.579.7381 Email: jackie@bigskybravery.org
  • Josh Bradford: Front of House Manager, Sidewinders American Grill Phone: 406.587.8387 or 406.581.2598 Email: josh@bcrg.co

Timeline

Bartender/Lead Server

Sidewinders American Grill
01.2018 - 06.2024

Server

Old Chicago/Millstone Pizza Company
06.2016 - 07.2017

Assistant Warehouse Manager

Mergenthaler Transfer and Storage
10.2014 - 07.2015

Construction Worker

Gail Construction
06.2012 - 08.2013

Some College (No Degree) - Health Sciences

Carroll College

Some College (No Degree) - Kinesiology

Montana State University - Bozeman

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Trey Jackson