Trey Jeffries

Ragley,LA

Summary

Dynamic Quick Lube Technician at Billy Navarre, recognized for enhancing customer satisfaction through efficient oil changes and vehicle inspections. Skilled in aligning vehicles and replacing tires, while fostering teamwork and training new employees. Committed to excellence, I consistently improved service delivery and streamlined processes, ensuring a safe and productive work environment.

Overview

years of professional experience

Work History

Quick Lube Technician

Billy Navarre

05.2022 - Current

Kept shop areas neat, clean, and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Greeted customers and answered questions about oil changes and other services.
Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Improved customer satisfaction by providing efficient and thorough maintenance services for their vehicles.
Result Expanded knowledge of various makes/models of vehicles through consistent hands-on experience.
Performed tire rotations, fluid checks, and other preventive maintenance tasks to help prolong vehicle life and improve performance.
Recommended additional services based on vehicle inspection findings, helping customers stay proactive about their car care needs.
Assisted in training new employees on proper techniques, safety protocols, and company policies, contributing to a well-prepared team.

Team Lead

Smoothie King

05.2021 - 05.2022

Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

High School Diploma - General Studies

South Beauregard High School

Longville

05.2021

Skills

Aligning vehicles

Replacing tires

Changing oil

Replacing batteries

Timeline