Summary
Overview
Work History
Education
Skills
Timeline
Generic

TREY KILEY

Columbiana,United States

Summary

I am a goal driven and detail oriented perfectionist who values quality of work over quantity. I find value in hard work worth doing and doing things thoroughly. I strive to be the best version of myself on a daily basis in every aspect of my life. I have a strong work ethic ranging from working 70 hour weeks in the heat to micro cleaning sand particles out of tiny body lines on expensive sports cars. I enjoy mastering new skills and perfecting every craft that I take on. I look forward to speaking with you and attempting to master the craft and challenge that this company presents to me.

Overview

12
12
years of professional experience

Work History

Authorization Agent

American Home Shield Corporation
09.2024 - Current
  • Authored professional correspondence to check on approvals and denials.
  • Collaborated closely with colleagues to troubleshoot challenging cases, leveraging shared expertise towards positive outcomes for clients.
  • Improved customer satisfaction by efficiently handling authorization inquiries and providing accurate information.
  • Obtained diagnosis and documentation from customers and vendors to understand all types of mechanical and home repairs.
  • Assisted in the rollout of a new electronic authorization system, troubleshooting issues and providing feedback for continuous improvement.

Construction Laborer

Alabama Aquarium And Pond Services
05.2023 - 09.2024
  • Used personal expertise and craftsmanship to complete residential and commercial renovations.
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Completed accurate material and labor estimates for jobs ranging from small to large budgets.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Installed a multitude of different plumbing fixtures on ponds, pools, water fountains and aquariums.

Spray Technician

Kellis Vegetation Management
04.2020 - 03.2023
  • Maintained Thousands of acres worth of projects annually through different methods of spraying vegetation or manually maintaining it with tractors and hand tools.
  • Cleaned and prepared equipment necessary for projects.
  • Monitored quality control and trends to report to job site supervisor.
  • Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.
  • Inspected vehicles and equipment every day and performed minor repair work to maintain optimal functionality and longevity.

Automotive Detail Technician

Revive Detail
01.2020 - 04.2020
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed and buffed vehicle bodies for professional shine.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Advised customers on regular care needs to prevent issues such as deteriorating paint.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.

Sales Floor Manager

JCPenney
10.2019 - 01.2020
  • Maintained Perfect attendance and current knowledge of sales and product location to assist customers as well as 50 or so employees at any given time.
  • Reconciled up to 25 cash drawers and time lock safes on a daily basis.
  • Oversaw Credit and sales metrics for the District Training location which consisted of tracking daily goals, retention stats, missed opportunity transactions, and Credit usage/loyalty goals.
  • Mentored new team members on POS system operations, customer service strategies, sales goals, as well as basic answers for customers. i.e. where products are in the store, how to apply or use the benefits of our credit system.

Assistant General Manager

Arby's Restaurant
03.2018 - 10.2019
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Enforced quality assurance protocols to deliver ideal customer experiences, and adhere to health and HQSC guidelines.
  • Worked in multiple different multimillion annual sale locations.

Utility Locate Technician

Consolidated Infrastructure Group
09.2017 - 09.2018
  • Responded to routine dig sites and emergency utility locate tickets.
  • Utilized company equipment to find and mark underground utility lines for contractors or construction work to guarantee the safety of both the workers and the utility companies investments.
  • Safely operated company equipment over a 15 county wide footprint in central and north Alabama, visiting up to 50 dig sites a day.

General Manager

Pizza Hut
11.2013 - 09.2017
  • Started here as a cook as a teenager, I worked through the positions of the restaurant until I obtained the role of General Manager. I then helped to fix many "problem" stores in our district.
  • This position and the way that I came to earn this position gave me an opportunity to learn how the business works from the employees standpoint to the boss's through and through. I learned to get along with all different types of people from all walks of life.
  • I used my experience here to mold my work ethic and people skills while also attending college. Learning how to balance my personal life while also balancing an entire businesses revenue to the bottom line of the PnL at the age of 18 allowed me a lot of experience and knowledge to take along to the rest of my personal life and career.

Education

Some College (No Degree) - Business Administration And Management

Jefferson State Community College
Birmingham, AL

High School Diploma -

Calera High School
Calera, AL
05.2015

Skills

  • Common Sense
  • Detail Attentive
  • Cash flow management
  • Fiscal Report review
  • Supply chain distribution
  • Vehicle Maintenance
  • Customer engagement
  • Equipment operator
  • Small motor repair
  • Multitasking Abilities
  • Self-Motivated
  • Critical Thinking
  • Technology Proficient
  • Dependable and Responsible
  • Planning and Coordination
  • Budgeting and forecasting
  • P&L Management
  • Data analysis
  • Custom Design
  • Drilling and Excavation
  • Piping Replacement
  • Predictive and Preventive Maintenance
  • Hand and Power Tool Operation

Timeline

Authorization Agent

American Home Shield Corporation
09.2024 - Current

Construction Laborer

Alabama Aquarium And Pond Services
05.2023 - 09.2024

Spray Technician

Kellis Vegetation Management
04.2020 - 03.2023

Automotive Detail Technician

Revive Detail
01.2020 - 04.2020

Sales Floor Manager

JCPenney
10.2019 - 01.2020

Assistant General Manager

Arby's Restaurant
03.2018 - 10.2019

Utility Locate Technician

Consolidated Infrastructure Group
09.2017 - 09.2018

General Manager

Pizza Hut
11.2013 - 09.2017

Some College (No Degree) - Business Administration And Management

Jefferson State Community College

High School Diploma -

Calera High School

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TREY KILEY