Trey Landers
Dayton,OH
Summary
Experienced problem-solver with strong analytical skills contributing to effective team building, leadership, and motivation. Exceptional customer relations aptitude and relationship-building skills to establish strong connections with clients. Proficient in independent decision-making and sound judgment, consistently making positive impacts on company success. Committed to utilizing training, monitoring, and morale-building abilities to enhance employee engagement and boost overall performance.
Overview
9
9
years of professional experience
Work History
Volunteer Mentor
Dayton Job Corps
01.2016 - Current
- Provide mentoring for HIV and LGBTQ community
- Provide care and assistance to patients with mental health issues
- Mentor and assisted with recovery process of alcohol and drug addiction and educating families throughout the process
- Development projects with multiple healthcare organizations
- Actively working with Center Director in developing community-based partnerships
- Recommend college programs and courses to accommodate students’ career path
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- 1 on 1 meetings with interventions as needed on an individual basis
Diamond Sales Team Manager
Elizabeth Diamond Company
08.2022 - 02.2025
- New account processing: Gather necessary onboarding documents and obtain any required authorizations for new accounts setup
- Maintain Sales Force CRM data and communication flow for existing clients and prospective clients
- Administration: Assist with maintenance of Black Diamond Data.
- Prepare and distribute various weekly, monthly, quarterly and annual reports and mailings
- Familiarity with Fidelity Custody platform
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
NBA Basketball Player
Cleveland Charge
01.2021 - 01.2022
- Company Overview: Cleveland Cavilers G-League
- Utilized physical resilience and mental fortitude to earn roster spot on Cleveland Charge team.
- Followed demanding training, exercise and dietary program to maintain peak physical condition.
- Attended all practices, meetings, and workouts on time.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Participating in team meetings to review strategy and discuss issues that might arise during games
- Maintained drive and determination to obtain personal and team objectives and goals.
- Volunteered at local charity events, in addition to attending social engagements and public speaking events.
Education
Bachelor of Science - Criminal Justice
University of Dayton
Dayton, OH05.2019
Skills
- Academic tutoring & advisement
- Scheduling
- Staff development
- Customer service
- Team leadership
- Coaching and mentoring
- Clear communication
Leisure Volunteer
Dayton Job Corps, Dayton, OH, Volunteer Mentor, 2016, Current, Collaborate with departmental teams and clients to ensure efficient, high-quality service., Provide mentoring for HIV and LGBTQ community., Provide care and assistance to patients with mental health issues., Mentor and assist with recovery process of alcohol and drug addiction and educating family throughout the process., Development projects with multiple healthcare organizations., Maintains great customer service., Establishes and monitors performance standards., Actively working with Center Director in developing community-based partnerships., Recommend college programs and courses to accommodate students’ career path., 1 on 1 meetings with interventions as needed on an individual basis.
Timeline
Diamond Sales Team Manager
Elizabeth Diamond Company
08.2022 - 02.2025
NBA Basketball Player
Cleveland Charge
01.2021 - 01.2022
Volunteer Mentor
Dayton Job Corps
01.2016 - Current
Bachelor of Science - Criminal Justice
University of Dayton
Similar Profiles
Jazlyn K. SmithJazlyn K. Smith
CFD Clerk / Academics at Dayton Job Corps CenterCFD Clerk / Academics at Dayton Job Corps Center
Simbe WilsonSimbe Wilson
Recruit and enroll a diverse student population into the Dayton Job Corps Center program at Dayton Job CorpsRecruit and enroll a diverse student population into the Dayton Job Corps Center program at Dayton Job Corps
Mary Elizabeth BakerMary Elizabeth Baker
Patient Care Technician Instructor at Dayton Job CorpsPatient Care Technician Instructor at Dayton Job Corps