Trey Mapes
Punta Gorda,USA
Summary
Results-driven professional with extensive experience in fast-paced environments, adept at managing last-minute changes with ease. Recognized for consistently delivering high-quality work under pressure, demonstrating strong attention to detail, and efficiency. Committed to continuous improvement, and eager to embrace new challenges that drive organizational success.
Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Response & Security
South Port Square
01.2024 - Current
- Received an honorary accolade of saving a resident's life while operating my daily functions, excelled in stressful situations where others were frantic and uncoordinated
- Maintained a blissful environment for my coworkers by staying intrapersonal & caring about the people I surround myself with everyday (including the residents residing there)
- Had to take on an executive leadership multiple times in order to best handle a critical situation (mechanical issues or customer issues) when a boss wasn't present or within the vicinity
Delivery Driver
Amazon
07.2023 - 02.2024
- Handled multiple driving routes w/ quick efficiency everyday and worked long shifts (10-14 hours) while maintaining a professional attitude
- Created strong rapport with customers, complying to specific needs and adapting to unique situations correctly
- Self-motivated and held to a high standard, received the accolade driver of the month within two months of working there
Manager & Coordinator in Backroom Processing
TJ Maxx & HomeGoods
02.2023 - 07.2023
- Commanded and interacted w/ my employees and other managerial staff members to maintain a fast and safe work flow for the 2nd largest TJ Maxx in Florida
- Assisted by sorting and processing furniture, mirrors, and everything in between on the HomeGoods side
- Acquired strong communication skills as well as operating completely solo if needed to get a job done all while maintaining a smile and instructing my other employees through cordial interactions meant to inspire
Maintenance / Cart Barn Attendant
Scenic Hills Country Club
03.2022 - 11.2022
- Performed complex tasks while operating foreign machinery
- Assisted and helped all country club members with directions and a smile
- Acquired strong communication skills as well as operating completely solo if needed to get a job done
Beach Attendant
Lazy Days Beach Service
Fort Walton Beach
03.2018 - 11.2021
- Customer service
- Handled sales of beach services for hotel guests
- Worked long hours and was consistent in service
- Assisted all guests at the beach with there chairs and beach day needs
- Was able to lift/move sets of chair's throughout the day consistently
- Manager's cell-phone # (850-533-2869)
Go Kart Operator
Wild Willy's Adventure Zone
Okaloosa Island
06.2019 - 08.2019
- Had the responsibility of operating multiple traction rides with up to twenty riders
- Brief riders and customers on rules and dangers
- Handled the safety of those on tracks and rides
Cashier
Chick-fil-A Corporate
Fort Walton Beach
10.2018 - 03.2019
- Worked at the drive-thru, register, and performed cleaning
- Extreme communication involved from everyone
- Helped create a great environment to grow with a team
Education
Associates Degree -
University of West Florida
Pensacola, FL05.2022
Skills
- Clear verbal communication
- Mindful decision-making
- Effective team collaboration
- Professional phone communication
- Proven sales ability
- Sales proficiency in retail
- Efficient data input
- Technical support
- Proficient in driving routes
- Strategic leadership
- Operational leadership
- Asset management
- Numerical problem-solving
- Technical support
- Crisis management
- Emergency response coordination
- Service excellence
- Strategic team guidance
- Collaborative problem-solving
- Communication skills
- Time management
- Good Telephone Etiquette
- Microsoft Word
Certification
- Microsoft Word, Present
- Microsoft PowerPoint, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Emergency Response & Security
South Port Square
01.2024 - Current
Delivery Driver
Amazon
07.2023 - 02.2024
Manager & Coordinator in Backroom Processing
TJ Maxx & HomeGoods
02.2023 - 07.2023
Maintenance / Cart Barn Attendant
Scenic Hills Country Club
03.2022 - 11.2022
Go Kart Operator
Wild Willy's Adventure Zone
06.2019 - 08.2019
Cashier
Chick-fil-A Corporate
10.2018 - 03.2019
Beach Attendant
Lazy Days Beach Service
03.2018 - 11.2021
Associates Degree -
University of West Florida
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