Trey Melton
Kernersville,NC
Summary
Property management is an exciting industry; my passion, and ability to lead a team and execute a plan while building strong relationships with both teammates and residents has resulted in ongoing forward movement in my career. With a track record of success, experience in property turn-around, and bringing cash-poor properties to performance. I am well versed in multiple property types (A+ lease up to repositioning C assets). I have earned many awards including Property of The Year, Highest Work Order Index, & Highest Year Over Year Revenue Growth.
Overview
6
6
years of professional experience
Work History
Multi-site Community Manager
Apartment Dynamics
10.2022 - Current
- Stabilized both assets totaling 404-units both financially and regarding occupancy while evicting around 21% of the communities
- Stabilized client relations though clear communication on goals and timelines/resources required to achieve said goals
- Increased resident satisfaction though the cultivation of a strong working relationships by providing solutions to resident concerns and treating each situation with a people first approach
- Increased resident retention by creating trust in each communities name by providing a consistent resident experience with each interaction
- Achieved a reduction in delinquency of 18%
- Renovated 40% of the units across both communities
- Participated in the SAE task force (Simplify Eliminate Automate)
- Assisted in community takeovers, Implementation of new software and fine-tuning company policies.
- Collaborated with leasing agents to develop successful sales techniques, resulting in higher lease conversion rates.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Monitored market trends to establish competitive rental rates while maintaining profitability for owners.
- Optimized use of property management software to streamline operations, improve accuracy in financial reporting, and enhance overall efficiency.
- Negotiated contracts with vendors, securing quality services at competitive prices.
- Managed capital improvement projects, enhancing property value and curb appeal for residents.
- Trained and mentored new staff members, promoting professional growth within the team.
- Established strong relationships with local businesses to create partnerships benefiting both residents and the surrounding community.
- Communicated effectively with owners, residents, and on-site associates.
- Leveraged social media platforms to engage current tenants, attract new prospects, and showcase unique amenities available at each property site.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Community Manager
Living well homes
08.2021 - 10.2022
- Lead a team of 15 including 2 virtual leasing consultants & 1 Account Payables tech
- Stabilized the 483-unit community both financially and regarding occupancy while evicting around 16% of the community
- Improved delinquency by 35%
- Lead the renovation team and developed relationships with vendors to secure renovation materials and supplies.
Property Manager
RE Carroll Management
11.2018 - 08.2021
- 2019 Property of The Year Award Winner (Alaris Village – 268 units)
- 2019 Highest Year over Year Revenue Growth Award Winner (Alaris Village)
- 2020 Property Manager of the Year finalist
- 2020 Highest Work Order Index Score (Customer Service) (Hayleigh Village -360 units)
- I achieved 8% year over year revenue growth & 13% NOI growth for the year of 2020
- Regularly managed multiple assets during PM position vacancies
- Raised occupancy by 10% within 45 days by creating and implementing a strategic plan
- Hired, trained, coached, and developed new teams
- Lead for a test pilot program allowing me to provide feedback on all new products prior to rollout.
Business Manager
Lincoln Property Company
10.2017 - 11.2018
- Repositioned 136-unit asset from cash-poor to profitable in 120 days
- Worked directly with the City of Greensboro to achieve a COI for the previously condemned leasing office
- Analyze monthly performance and budget projections, create strategies, and communicate to Owners as needed or requested
- Develop short/long term goals for business management, through weekly staff meetings to discuss with the on-site staff the prevailing conditions of the market and communicate any strategy changes for the coming week.
Skills
- Multi-Site Management
- Training
- Onboarding
- IT Support
- Marketing Acquisitions/Dispositions
- Budget preparation and forecasting
- Community Renovation
- Knowledgeable in Yardi, ResMan, Entrada, RealPage/OneSite RentCafe, Ops Technology
- CPO Certified
Timeline
Multi-site Community Manager
Apartment Dynamics
10.2022 - Current
Community Manager
Living well homes
08.2021 - 10.2022
Property Manager
RE Carroll Management
11.2018 - 08.2021
Business Manager
Lincoln Property Company
10.2017 - 11.2018
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