Trey Miller
Orlando,FL
Summary
Sales professional with a background in operations looking to continue to learn and grow. Brings solid grasp of customer service principles and the ability to quickly adapt to new sales strategies while keeping the customer's best interests in mind. Hoping to take the skills learned from live events and find ways to improve in a new role.
Overview
4
4
years of professional experience
Work History
Sales Manager
Encore Global
Lake Buena Vista, FL
07.2024 - Current
- Fostered relationships with key clients, ensuring satisfaction and repeat business opportunities.
- Collaborated on hundreds of events, helping clients understand what they needed for a successful show.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Continuously met target quotas while maintaining an excellent customer satisfaction score.
Event Technical Supervisor
Encore Global
Lake Buena Vista, FL
03.2023 - 07.2024
- Supervised audiovisual service delivery and operational efficiency at Contemporary Resort.
- Led technical teams in executing complex event setups and troubleshooting equipment issues.
- Oversaw labor scheduling and equipment deliveries for over 100 large-scale events
Audio Visual Technician
Encore Global
07.2022 - 03.2023
- Executed audiovisual support for various shows, managing setup and real-time changes to enhance client experience.
- Collaborated with event planners and entertainment managers to ensure clients were satisfied
Education
Bachelor of Science - Animation, VFX Compositing
Purdue University
West Lafayette, IN05-2022
Skills
- Audio Visual system design
- Relationship building
- Collaboration
- Client relationship management
- Project Management
- Live Production
- Communication
- Operations Management
Accomplishments
- Awarded "Rising Star" for the Central Florida region based on outstanding performance as a new Sales Manager
- Awarded "Slugger of the Quarter" for leading the region in closed business in Q2 2025
- Sold the largest AV event to date at Disney's Grand Floridian Resort
Timeline
Sales Manager
Encore Global
07.2024 - Current
Event Technical Supervisor
Encore Global
03.2023 - 07.2024
Audio Visual Technician
Encore Global
07.2022 - 03.2023
Bachelor of Science - Animation, VFX Compositing
Purdue University