SARAH CAIN
Summary
Strategic partnership builder and customer satisfaction driver at Dell Technologies, consistently exceeding expectations. Expert in managing direct and channel relationships, specializing in virtualization, client solutions, and enterprise solutions. Proven track record of executing successful strategies that enhance team performance. Seeking to leverage technology and client management skills to drive success and foster enduring relationships at InterWorks.
Overview
5
5
years of professional experience
Work History
Inside Account Manager III
Dell Technologies
02.2024 - Current
- Experienced Medium Business Account Manager III at Dell, with a proven track record in managing dedicated accounts and driving sales growth.
- Proficient in identifying key target markets, planning, and executing sales campaigns, and performing outbound sales activities, including cold calling, lead follow-up, and sales qualifications.
- Brings diverse perspectives and experiences from a background in Dell Channel and expertise in virtualization and enterprise solutions.
- Committed to customer satisfaction, strategic account management, and continuous professional growth.
- Developed and implemented strategies to increase customer loyalty, satisfaction, and retention.
- Provided product demos, presentations, and training sessions for new clients.
- Managed relationships with key customers through regular contact and communication.
VMware Inside Product Specialist III
Dell Technologies
05.2022 - 02.2024
- I managed dedicated accounts to identify target markets and planned sales campaigns for the VMware portfolio
- I performed outbound sales activities, tracked all sales in Salesforce.com, and consistently met quota goals
- I was driven by delivering value to customers and partners and collaborating across functions
- With a background in Dell Channel and a strong interest in virtualization, I brought diverse perspectives and experiences to the team
Channel Account Manager (I-II)
Dell Technologies
08.2019 - 05.2022
- Develops and executes territory plans to drive demand for a dedicated partner, focusing on low-to-average revenue and account complexity.
- Achieves sales targets quarterly and annually, meeting activity metrics for calls, opportunities, new accounts, and units sold.
- Deploys internal capabilities and channel partnerships to increase revenue.
- Ensures customer satisfaction through consistent communication.
- Ensures continuous learning about evolving industry standards.
Education
High School Diploma -
Moore High School, Moore, OK, US
05-2007
General Science
Rose State College
Oklahoma City, OKSkills
- Strategic Business Planning
- Relationship Building & Trust Development
- Collaboration
- Technical Proficiency
- Adaptability
- Customer Centric Mindset
- Business Needs Assessment
- Strategic Thinking & Planning
Accomplishments
- NA MB VMware Inside Sales Team MVP - Dell Technologies Jan 2024
- Power of the POD FY24 Q3 - Dell Technologies Jan 2024
Timeline
Inside Account Manager III
Dell Technologies
02.2024 - Current
VMware Inside Product Specialist III
Dell Technologies
05.2022 - 02.2024
Channel Account Manager (I-II)
Dell Technologies
08.2019 - 05.2022
High School Diploma -
Moore High School, Moore, OK, US
General Science
Rose State College
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