Trey Ralston
Scottsdale
Summary
Dynamic and results-driven sales professional with a proven track record of driving
revenue growth, building strong client relationships, and exceeding performance targets
in fast-paced environments. Skilled in leveraging technical expertise, strategic
negotiation, and exceptional communication to deliver tailored solutions as an Account
Manager. Proficient in CRM platforms, marketing strategies, and data-driven sales
tactics, with a passion for fostering long-term partnerships and achieving ambitious
sales goals.
Overview
6
6
years of professional experience
Work History
Realtor
The Ralston Team
04.2023 - Current
- As a Realtor at My Home Group, I am responsible for assisting clients in buying, selling, and renting properties. I provide exceptional customer service by understanding my clients' needs and preferences, and utilizing my knowledge of the real estate market.
- Conduct market research to identify potential properties for clients and provide them with detailed information.
- Negotiate contracts and terms on behalf of clients, ensuring their best interests are protected.
- Partnered with Zillow on a Flex Program team helping buyers achieve homeownership.
- Exceeded all metrics provided by the partnership including conversion rate, quality customer experience, showing rate, zillow home loans engagement, and ALM rate.
Account Manager
StormWind Studios
07.2024 - 09.2025
- Cultivate and manage high-value client accounts, delivering customized IT
training solutions to drive client success. - Manage 150+ daily client interactions via dialer systems, providing consultative
support to align solutions with client needs. - Leverage CRM tools to track sales pipelines, analyze client data, and optimize
account strategies, increasing warm transfer conversions - Collaborate cross-functionally with IT teams to ensure seamless delivery of
services, enhancing client trust and retention.
Home Consultant
Homelight
12.2021 - 03.2023
- Answered and managed incoming calls, providing accurate and timely information to callers.
- Analyzed market trends and identified potential opportunities for the company.
- Developed relationships with local real estate agents and brokers to increase referrals and expand market reach.
Listing Manager
The Penrose Team
03.2020 - 08.2021
- Taking clients from "signed" contract to "active" on the market.
- Data entry into CRM systems, marketing avenues, and ensuring clients/brokerage have paperless documents in person.
- Preparing 200+ homes per year to sell for top value which included scheduling multiple vendors and ensuring quality of work.
- Marketing properties by photographing and videotaping to advertise on the MLS and multiple marketing.
- Ensure file compliance for the brokerage by uploading all listing agreements, contracts and disclosures pertaining to the listing.
Education
High School Diploma -
Desert Mountain
08.2018
Skills
- Core Competencies
- Account Management & Client Relations
- Strategic Sales & Negotiation
- B2B and B2C Sales
- CRM Proficiency (Salesforce, internal systems)
- Technical Sales & Solution Selling
- Marketing & Digital Advertising
- Data Analysis & Performance Metrics
- Customer Service Excellence
Timeline
Account Manager
StormWind Studios
07.2024 - 09.2025
Realtor
The Ralston Team
04.2023 - Current
Home Consultant
Homelight
12.2021 - 03.2023
Listing Manager
The Penrose Team
03.2020 - 08.2021
High School Diploma -
Desert Mountain
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