Trey Rogers

• Safeguarded clients'' investments by implementing effective preventative maintenance strategies for their electrical systems.
• Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
• Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
• Expanded client base by networking within the community and participating in industry events to build brand awareness.
• Strengthened relationships with suppliers, securing competitive pricing on materials for clients'' projects without sacrificing quality.
• Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
• Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.

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• Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
• Implemented effective problem-solving techniques for efficient resolution of customer concerns.
• Consistently met or exceeded performance metrics related to call quality, handle time, and issue resolution rates.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Assisted customers with inquiries, resolving issues promptly for improved customer retention.

• Designed and organized department scenery
• Validated loading tickets and processed orders and deliveries accurately so customers received merchandise as expected and in a timely manner
• Engaged in safe work practices and encouraged others to do the same
• Answered customer questions and provided professional experience
• Managed cash register, payments, and exchanges
• Responded proactively and positively to rapid change.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Trained on all machinery.
• Cross-trained and provided backup support for organizational leadership.

• Greeted customers entering the store and responded promptly to customer needs
• Accurately handled cash register operation
• Scanned, handled, and moved merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Resolved customer complaints and maintained clean and tidy checkout area
• Referred to price sheets and special sale bulletins to enter price changes
• Redeemed coupons to discount purchases
• Maintained awareness of surroundings and secured cash to minimize loss potential
• Performed cash, credit card and check transactions to complete customer purchases
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
• Lifted 50 pounds or more.