Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Extracurricular Activities
Timeline
Generic

Trey Rucker

Little Rock,AR

Summary

Seeking employment with a company offering growth, development, and advancement in a friendly environment.

Overview

13
13
years of professional experience

Work History

Project Analyst

FIS
08.2021 - 11.2023
  • Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
  • Built lasting and collaborative partnerships with individuals both within and outside of company.
  • Reported project cost analyses to enhance workflow and increase profits.

Product Support Representative

FIS
11.2017 - 07.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.

Data Control Clerk

FIS
11.2016 - 11.2017
  • Assisted staff and visitors with data input for areas such as enrollment and transfers.
  • Oversaw proper reporting and recordkeeping for transfers, statistical reports and census cards.
  • Checked for accuracy by verifying data and records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Financial Sales Representative

Arvest Bank
08.2014 - 09.2016
  • Developed incentives, achieving sales targets to increase revenue.
  • Implemented initiatives to improve customer satisfaction and increase repeat business.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Networked to identify potential new clients and expand geographic territories.

Teller

Arvest Bank
08.2013 - 08.2014
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Helpdesk/Desktop Support

IT Work Study
09.2011 - 08.2013
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Troubleshot potential problems and eliminated before issues escalated or cascaded.
  • Documented and updated known fixes in knowledge base for future reference.

Sales Associate/Cashier

American Eagle
07.2011 - 08.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Historian

SGA's Historian
11.2011 - 09.2012
  • Arranged and analyzed historical information to evaluate significance and organize representations while highlighting findings.
  • Educated groups about key events in history and current preservation strategies with polished presentations.
  • Located and outlined historical details about economic, social and political events to enhance knowledge of diverse geographic areas and cultural changes.
  • Identified and conserved documents, records and maps of historical significance.

Cashier/Food Prep

Taco Bell
06.2011 - 12.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Associate

Vans
11.2010 - 01.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

BBA - Business Analytics

University of Arkansas At Little Rock
Little Rock, AR
12.2025

Associate’s Degree in General Studies -

Arkansas Baptist College
Little Rock, AR

High School Diploma -

Cordova High School
Rancho Cordova, CA
05.2011

Skills

  • Knowledgeable in Microsoft Applications (Word, Excel, PowerPoint, OneNote)
  • Project Analysis
  • Configure Workstations and Internet Access
  • Data Collection
  • Time Management
  • Attention to Detail
  • Data Analysis
  • Resource Allocation
  • Financial Analysis

Languages

English

Volunteer Experience

  • GALA (Fundraiser), Little Rock, AR, 2012
  • 4th of July Carnival, Hagan Park, CA, 2011
  • Voices of the Future, Rancho Cordova, CA, 2011
  • Thanksgiving Food Giveaway, Rancho Cordova, CA, 2010
  • Breakfast with Santa, Rancho Cordova, CA, 2010
  • Kids Day at the Park, Hagan Park, CA, 2010
  • International Festival, Village Green Park, CA, 2010

Extracurricular Activities

I currently play Pickleball locally for 10 months. I have participated in over 10 tournaments and have won 10 medals, playing with and against high-level players.

I recreationally play Racquetball at a local gym for over 2 years, with plans to participate in local tournaments.

I played Tennis in High School for over 2 years and made it to the finals of the end-season tournament.

I ran Track & Field in Middle School (7th grade) and in High School (10th, 11th grade)

Timeline

Project Analyst

FIS
08.2021 - 11.2023

Product Support Representative

FIS
11.2017 - 07.2021

Data Control Clerk

FIS
11.2016 - 11.2017

Financial Sales Representative

Arvest Bank
08.2014 - 09.2016

Teller

Arvest Bank
08.2013 - 08.2014

Historian

SGA's Historian
11.2011 - 09.2012

Helpdesk/Desktop Support

IT Work Study
09.2011 - 08.2013

Sales Associate/Cashier

American Eagle
07.2011 - 08.2013

Cashier/Food Prep

Taco Bell
06.2011 - 12.2011

Sales Associate

Vans
11.2010 - 01.2011

BBA - Business Analytics

University of Arkansas At Little Rock

Associate’s Degree in General Studies -

Arkansas Baptist College

High School Diploma -

Cordova High School

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Trey Rucker