Trey Seymour
Cordova,TN
Summary
Proven leader and efficient problem-solver, I significantly enhanced team productivity and safety compliance at Federal Express. With expertise in ground support equipment operation and a knack for fostering team collaboration, I successfully navigated high-pressure environments, ensuring timely and secure cargo handling. My commitment to excellence and customer service consistently exceeded employer expectations, achieving a notable reduction in damage claims. Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 215 pounds and adheres to commercial airline protocols. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to the craft of helping others through genuine care, sympathy, and empathy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent
Federal Express
Memphis, TN
02.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Operated ground support equipment with precision, minimizing wear and tear through proper handling.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for all staff.
Team Leader
Federal Express
Memphis, TN
02.2021 - 12.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Box Truck Driver
Amazon
Memphis, TN
01.2022 - 05.2022
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
- Communicated with Number-member team to report delays in transportation, minor accidents, and arrival of shipments.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
- Conducted thorough pre-and post-trip vehicle inspections to identify potential issues and maintain safety standards.
- Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
- Established positive relationships with clients by providing exceptional customer service during deliveries.
- Managed inventory within the truck accurately to ensure proper loading/unloading order for time-efficient deliveries.
- Inventoried and inspected goods to determine quantities and conditions.
- Resolved delivery discrepancies promptly, ensuring customer satisfaction and maintaining a strong professional reputation.
- Enhanced delivery efficiency by planning optimal routes and managing daily schedules.
- Adhered to Department of Transportation regulations regarding hours of service, logbooks, weight limits, and other critical safety measures.
- Maintained clean driving record, adhering to State laws and safety standards.
- Balanced heavy workload using excellent time management skills to meet delivery and route deadlines.
- Skilled driving in poor weather conditions.
- Trained to properly secure various types of cargo.
- Clearly and effectively communicated with other drivers and dispatch via radio.
- Skilled in operation of automatic and standard transmission vehicles.
- Transported high value cargoes with zero loss.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Overnight Stocker
Walmart
Memphis, TN
06.2019 - 01.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Fayette Ware Comprehensive High School
Somerville, TNBachelor Of Health Science - Health And Physical Fitness
University of Tennessee At Martin
Martin, TNBachelor Of Health Science - Exercise Science
University of Memphis
Memphis, TNSkills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Heavy Lifting
- Baggage handling
- Safety Procedures Compliance
- Aircraft Tug Operation
- Safety Procedures
- Customer Service
- Team Leadership
- Load Planning
- Load Planning Communication
- Flexible Schedule
- Dependable and Responsible
- Freight Handling
- Inclement Weather Tolerance
- Ground Support Equipment Operation
- Equipment Inspection
Certification
Class F-License
Timeline
Ramp Agent
Federal Express
02.2023 - Current
Box Truck Driver
Amazon
01.2022 - 05.2022
Team Leader
Federal Express
02.2021 - 12.2022
Overnight Stocker
Walmart
06.2019 - 01.2020
Fayette Ware Comprehensive High School
Bachelor Of Health Science - Health And Physical Fitness
University of Tennessee At Martin
Bachelor Of Health Science - Exercise Science
University of Memphis