Summary
Overview
Work History
Education
Skills
Links
Languages
Timeline
Trey Wight

Trey Wight

Columbus,OH

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Project Manager / Designer

Closets By Design - Columbus
04.2025 - Current
  • Collaborated with cross-functional teams to develop user-centric designs, ensuring alignment with project objectives.
  • Designed innovative visual concepts for diverse projects, enhancing brand identity and client engagement.
  • Using industry grade melamine to create custom units
  • Conducted regular project reviews to assess progress and identify areas for improvement.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Provide unique ways to organize belongings
  • Experience in designing commercial fixtures

Sales Designer

Closets by Design - Cincinnati
12.2019 - Current
  • Using industry grade melamine to create custom units
  • Collaborated with clients to understand needs and provide functional design recommendations
  • Keeping the customers budget in mind
  • Provide ideas and samples to help create a style that's tailored to the client
  • Experience in designing commercial fixtures
  • Using industry grade melamine to create custom units
  • Itemize and measure a clients personal belongings
  • Keeping the customers budget in mind
  • Provide ideas and samples to help create a style that's tailored to the client
  • Experience in designing commercial fixtures
  • Designed custom closet solutions tailored to client specifications and preferences.

Seasonal Warehouse Associate

Amazon
03.2020 - 07.2020
  • Unloading parcel and pallet trucks
  • Inspecting each package using the six sided check
  • Linking each pallet to a specific tag
  • Ensuring the line stays moving
  • Identifying "each" verse "master packs"
  • Opening and separating various items
  • Sorting packages onto a cart
  • Keeping carts under 499 lbs making them ready for STOW

Assistant Store Manager

The UPS Store
01.2017 - 01.2019
  • Supervised coworkers, 3-4 people, on importance of shipping, packaging, and receiving of uncommon or high value items
  • Oversaw 599 Personal Mailboxes collected and set reminders for payment, sorted "junk" mail, held oversized packages for pick up
  • Worked closely with customers to create and print custom jobs (invitations, banners, business cards)
  • Used photo editing software to ensure customers left with best possible version
  • Managed procedures and personnel operations to enhance efficiency of daily activities
  • Created simplified operations Manuel, reference materials, and "How Tos": - Opening a mailbox, Step by step opening to closing, Recognizing hazardous materials

Private Event Bartender

HYDE PARK PRIME STEAKHOUSE
01.2016 - 01.2017
  • Led and instructed team of 5 on importance of team work and staying organized
  • Maintained and organized various cash amounts throughout each night over 2 POS systems ending with balanced amount
  • Kept inventory stocked according to FIFO
  • Became preferred bartender for elite clientele: (Urban Meyer & Family, Victoria's Secret, AJ Hawk, Knicks Coaches)
  • Created unique displays for presentation of chef creations
  • Kept up to date knowledge of new product to provided pairing suggestions

Server / Barback / Bartender

Union Bar & Grille
01.2014 - 01.2016
  • Kept up to date knowledge of chef specials & daily promotions, ensuring accurate delivery
  • Paid attention to and made special notes for customers with dietary restrictions to minimize disruptions and complaints
  • Helped manage and resolve complaint process for unsatisfied customers
  • Reconciliation of system to account for compensated items
  • Maintained compliance with state liquor laws: TIPS certified
  • Trained incoming staff on what to expect during peak hours & seasons

Line Cook / Prep Cook / Server

Buffalo Wild Wings
01.2009 - 01.2013
  • Set up and performed initial prep work for food items such as portioning protein, cheese, sides, and sauces
  • Operated POS terminals to input orders, split bills and calculate totals
  • Up sold customers and optimized table-turns
  • Recorded orders and partnered with team members to efficiently serve food / beverages

Education

NA - Visual Communications

Sinclair Community College, Dayton, OH
05.2010

Skills

  • Project oversight
  • Comprehensive project management
  • Project planning expertise
  • Coordinating project timelines
  • Team collaboration
  • Relationship building
  • Strategic planning
  • Client relations
  • Customer relations
  • Budgeting and forecasting
  • Risk management
  • Project estimation and bidding
  • Budget control
  • Project closure
  • Team bonding
  • Presentations
  • Budget preparation
  • Client rapport
  • Residential construction
  • Critical design review
  • Procedure development

Links

http://www.linkedin.com/in/allan-c-wight-iii-406039191

Languages

English
Full Professional

Timeline

Project Manager / Designer - Closets By Design - Columbus
04.2025 - Current
Seasonal Warehouse Associate - Amazon
03.2020 - 07.2020
Sales Designer - Closets by Design - Cincinnati
12.2019 - Current
Assistant Store Manager - The UPS Store
01.2017 - 01.2019
Private Event Bartender - HYDE PARK PRIME STEAKHOUSE
01.2016 - 01.2017
Server / Barback / Bartender - Union Bar & Grille
01.2014 - 01.2016
Line Cook / Prep Cook / Server - Buffalo Wild Wings
01.2009 - 01.2013
Sinclair Community College - NA, Visual Communications

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