Trey Williams
Laurens,SC
Summary
Dedicated college senior pursing a Associates Degree in Computer Technology with a concentration in Cybersecurity. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
Work History
IT Technical Support Intern
Ceramtec
05.2024 - Current
- Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
- Enhanced system performance by regularly updating software and conducting routine maintenance checks.
- Streamlined communication with clients through clear and concise email correspondence and phone calls.
- Reduced downtime for employees by quickly troubleshooting hardware and software problems.
Senior Game Advisor
GameStop
10.2022 - 05.2024
- Enhanced customer satisfaction by providing exceptional service and product knowledge to gamers.
- Increased store revenue through upselling techniques and promoting add-on products.
- Assisted in inventory management, ensuring accurate stocking levels and timely reordering of merchandise.
- Trained new employees on store policies, procedures, and sales strategies for optimal performance.
Certified Barista
Starbucks
02.2021 - 07.2022
- Enhanced customer satisfaction by skillfully crafting and serving high-quality beverages in a timely manner.
- Streamlined beverage preparation processes, resulting in reduced wait times for customers.
- Maintained cleanliness of the workspace by adhering to strict sanitation standards and regularly cleaning equipment.
- Supported team members during peak hours, ensuring efficient service and improved productivity.
Education
Computer Technology
Piedmont Technical College
Greenwood, SC08.2024
High School Diploma -
Laurens District 55 High School
Laurens, SC05.2022
Skills
- Server maintenance
- System Administration
- Network support
- Software Installation
- Software Updates
- Technical Support
- Windows 11
- Linux
- C
- Java
- Python
- Remote Support
Timeline
IT Technical Support Intern
Ceramtec
05.2024 - Current
Senior Game Advisor
GameStop
10.2022 - 05.2024
Certified Barista
Starbucks
02.2021 - 07.2022
Computer Technology
Piedmont Technical College
High School Diploma -
Laurens District 55 High School
Similar Profiles
Maridenitse PerezMaridenitse Perez
Machine Operator at CeramtecMachine Operator at Ceramtec
Malissia WareMalissia Ware
Patient Care Technician at Ernest HealthPatient Care Technician at Ernest Health
Taila DavisTaila Davis
Parent Volunteer at Pike County Primary SchoolParent Volunteer at Pike County Primary School
Angela BarnesAngela Barnes
Customer Counter Clerk at Pete's Building & SupplyCustomer Counter Clerk at Pete's Building & Supply
Sarah VandegriftSarah Vandegrift
Childcare Assistant at Pocketful of MiriclesChildcare Assistant at Pocketful of Miricles