Treyjen Butler
Zanesville,Ohio
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
7
7
years of professional experience
Work History
Assistant Customer Service Coordinator
Kroger Co. Columbus Division
08.2023 - Current
- Followed through with client requests to resolve problems.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans.
- Implemented plans to reach departmental goals,
- Manage teams of 45(+) associates
Union Steward
UFCW Local 1059
08.2023 - Current
- Ensure disciplinary actions are in line with Union guidelines
- Advises employees on their provisions in the newest bargaining units
- Keep Union members informed on the latest Union activities and policies
Time and Attendance
Kroger Co. Columbus Division
08.2023 - Current
- Maintained accurate records of employee hours, wages, taxes, and deductions
- Responded promptly to employee inquiries regarding paycheck issues or general payroll questions
- Stayed up-to-date with federal, state, and local tax regulations related to payroll processing
- Ensured compliance with company policies as well as legal requirements related to wage payments and deductions
Registered Pharmacy Technician
Kroger Co. Columbus Division
10.2022 - 08.2023
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
Service Director
Kroger Co. Columbus Division
10.2021 - 10.2022
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Assisted with writing job postings and job descriptions.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Kept store in compliancy with minor labor laws, overtime regulations, employee pay and time worked, terminations and reprimands, breaks and wages ect.
- Kept accurate and organized employee records.
- Utilized applicant tracking system to streamline the recruitment process and maintain accurate applicant records.
Money Service Clerk
Kroger Co. Columbus Division
02.2021 - 10.2021
- Maintained and organized service reception area and checkout counters.
- Restocked supplies such as printer paper, pens, and paper clips.
- Closed work out orders by accepting payments, issuing receipts, and filing documents.
- Managed daily cash handling procedures, including counting, reconciling, and depositing funds.
- Utilized company software to input and track cash transactions
Cashier
Kroger Co. Columbus Division
10.2020 - 02.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Membership Services Clerk
Sams Club
01.2018 - 10.2020
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
Education
High School Diploma -
Tri-Valley High School
Dresden, OH05.2020
Skills
- Customer Relationship Building
- Strong Organization
- Complaint resolution
- Training and mentoring
- Talent Development
- Schedule Coordination
- Staff education and training
- Administrative Support
- Turnover Minimization
Affiliations
- UFCW Local 1059
- Kroger Time and Attendance
Timeline
Assistant Customer Service Coordinator
Kroger Co. Columbus Division
08.2023 - Current
Union Steward
UFCW Local 1059
08.2023 - Current
Time and Attendance
Kroger Co. Columbus Division
08.2023 - Current
Registered Pharmacy Technician
Kroger Co. Columbus Division
10.2022 - 08.2023
Service Director
Kroger Co. Columbus Division
10.2021 - 10.2022
Money Service Clerk
Kroger Co. Columbus Division
02.2021 - 10.2021
Cashier
Kroger Co. Columbus Division
10.2020 - 02.2021
Membership Services Clerk
Sams Club
01.2018 - 10.2020
High School Diploma -
Tri-Valley High School
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