Treyjen Kiryn Butler
Zanesville
Summary
Forward-thinking team leader with exceptional people skills. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Assistant Customer Service Coorinator
Kroger Co. Columbus Division
09.2023 - Current
- Managed a team of 50(+) employees, providing direction and guidance to ensure daily operation goals are met
- Implemented plans to reach Department goals, leading to a 20% increase in department effectiveness in regard to Fresh Start, Que-Vision, and our IPM (Items per minute)
- Conducted daily performance reviews and provided constructive feedback to team members, resulting in an increase in performance levels on more than an Individual scale
- Schedule Editor for the Front-End, Fuel, as well as Supervisor and Money Service hours
- Worked in conjunction with operations specialist to identify specific issues in relation to the Department(s) and how to proceed with fixing those issues
- Acting/Interim Front-End department leader
- Responsible for delegating tasks to my associates
- Responsible for evaluating employee performance and reporting that performance via our Front-End weekly planning session
Pharmacy Technician
Kroger Co. Columbus Division
10.2022 - 09.2023
- Prepared and dispensed medication orders with accuracy and efficiency, ensuring patient safety and satisfaction.
- Assisted pharmacists in filling prescriptions, managing inventory, and maintaining regulatory compliance in a fast-paced environment.
- Provided exceptional customer service by addressing patient inquiries, and resolving medication-related issues.
- Traveled to several other Pharmacies within the district to assist with organizing the pharmacy (i.e., Canal Winchester Kroger Pharmacy)
Service Director
Kroger Co. Columbus Division
04.2022 - 10.2022
- Conducted interviews with candidates to assess qualifications, and experience
- Collaborated with other Kroger hiring managers (Heather Mccune)to develop job descriptions and interview questions, ensuring alignment with company goals and values
- Utilized applicant tracking system (Knowme) to streamline recruitment process and maintain accurate candidate records
- Fulfilled home store needs and continues to assist the Hebron location with recruitment
- Traveled to other Kroger locations to assist whenever necessary. Knowledge of Kroger programs that aid in financial assistance, tuition reimbursement, and scholarship funds
Money Services Clerk
Kroger Co. Columbus Division
03.2022 - 04.2022
- Managed daily cash handling procedures, including counting, reconciling, and depositing funds in a timely and accurate manner
- Implemented and maintained strict financial controls to prevent loss and ensure compliance with company policies and procedures
- Collaborated with store management to investigate and resolve cash discrepancies and discrepancies in a timely manner
- Utilized software systems to input and track cash transactions and generate reports for management review
Cashier
Kroger Co. Columbus Division
10.2021 - 04.2022
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Provided exceptional customer service by answering questions, resolving complaints, and maintaining a positive attitude Balanced cash register at the end of each shift, ensuring accuracy in financial transactions
- Assisted in stocking shelves, organizing merchandise, and maintaining a clean and organized store environment
Membership Service Associate
Sam's Club
05.2019 - 10.2021
- Updated Members Payment methods, credit card details, addresses, and more information to achieve the best possible customer satisfaction
- Helped members decide whether upgrading to the next membership package, was appropriate or not in their particular circumstance.
- Helped influence the team discuss the terms of their credit card agreements and help them decide whether to upgrade their plans
Education
High School Diploma -
Tri-Valley High School
Dresden, OH05.2020
Skills
- Scheduling
- Strong Organization
- Customer Relationship Building
- Data entry proficiency
- Staffing coordination
- Administrative Support
- Training and coaching
Affiliations
- Promise Team
- Local 1059 Union Steward
- Time and Attendance
- Kroger HR
Languages
English
Native or Bilingual
Timeline
Assistant Customer Service Coorinator
Kroger Co. Columbus Division
09.2023 - Current
Pharmacy Technician
Kroger Co. Columbus Division
10.2022 - 09.2023
Service Director
Kroger Co. Columbus Division
04.2022 - 10.2022
Money Services Clerk
Kroger Co. Columbus Division
03.2022 - 04.2022
Cashier
Kroger Co. Columbus Division
10.2021 - 04.2022
Membership Service Associate
Sam's Club
05.2019 - 10.2021
High School Diploma -
Tri-Valley High School
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