Treyton Oviatt
Clearfield,UT
Overview
4
4
years of professional experience
5
5
Certifications
Work History
Service Desk Agent
Unisys Corporation
04.2024 - Current
- Service Desk Support for ASUS Businesses, Benjamin Moore, Henkel
- Utilized ServiceNow to document troubleshooting steps and efficiently manage ticket submissions
- Employed Okta and Active Directory for password resets, account modifications, and user access management across various applications
- Leveraged tools like TeamViewer and Quick Assist to remotely troubleshoot and resolve technical issues on user systems, delivering prompt and effective solutions
Assistant Manager
Jimmy Johns
08.2021 - 04.2024
- Opened and prepared the store for daily operations, ensuring a smooth and efficient start to the workday
- Managed cash handling responsibilities, including balancing tills, maintaining safe deposits, and performing accurate shift money drops
- Organized and optimized store layout to improve operational efficiency and enhance employee workflow
- Completed daily paperwork to document operational processed and actions, ensuring compliance with company procedures
Picker and Packer
Momentum Shipping Company
04.2021 - 08.2021
- Operated Zebra barcode scanners to efficiently locate customer orders within the warehouse
- Accurately picked and packed customer orders into boxes and bags, ensuring proper handling and shipment preparation
- Maintained an organized and orderly warehouse to streamline operations and optimize productivity
Education
Cybersecurity -
Ogden Weber Technical
Ogden, UT07.2023
High School -
Davis High School
Kaysville, UT05.2019
Skills
- Proficiency in Windows and macOS
- Cybersecurity: Encryption, firewalls, antivirus software
- IT support tools: ServiceNOW
- Hardware troubleshooting
- Customer relations
- Time Management
- Adaptability
Certification
- PC Pro (2021)
- IT Fundamentals (2021)
- Security Pro (2022)
- Ethical Hacking (2022)
- Cyberdefense Pro (2023)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementWork-life balanceQuote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Service Desk Agent
Unisys Corporation
04.2024 - Current
Assistant Manager
Jimmy Johns
08.2021 - 04.2024
Picker and Packer
Momentum Shipping Company
04.2021 - 08.2021
Cybersecurity -
Ogden Weber Technical
High School -
Davis High School
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