Summary
Overview
Work History
Education
Skills
Timeline
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Treyveon Bessye

Grand Prairie,TX

Summary

Driven and adaptable Shift Leader with a proven track record at MOD Pizza, excelling in team leadership and problem-solving. Demonstrated ability to enhance customer satisfaction and streamline operations, with expertise in POS system operation and conflict resolution. Achieved significant improvements in team efficiency and accuracy, embodying reliability and a positive attitude.

Overview

3
3
years of professional experience

Work History

Shift Leader

MOD Pizza
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Sales Associate

Five Below
04.2023 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Line Cook

SUBWAY®Restaurants
01.2022 - 04.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.

Education

N/A -

Mansfield Lake Ridge Highschool
Mansfield, TX
05.2024

Skills

  • Positive Attitude
  • Team Leadership
  • Problem-Solving
  • Cash Handling
  • Customer service focus
  • Decision-making capabilities
  • Flexible Schedule
  • Creative Problem-Solving
  • Conflict Resolution
  • POS System Operation
  • Assigning Work
  • Rules Enforcement
  • Employee Scheduling
  • Time Management
  • Task Prioritization
  • Reliability
  • Self Motivation

Timeline

Shift Leader

MOD Pizza
08.2023 - Current

Sales Associate

Five Below
04.2023 - 06.2023

Line Cook

SUBWAY®Restaurants
01.2022 - 04.2022

N/A -

Mansfield Lake Ridge Highschool

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Treyveon Bessye