Summary
Overview
Work History
Education
Skills
Timeline
Generic

Treyvon R. Morris

Washington

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

16
16
years of professional experience

Work History

Operations Manager

Amazon
04.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Store Manager

TJX Companies
01.2023 - 04.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

Executive Team Leader - Assets Protection

Target
08.2018 - 01.2023
  • Kept Guest, Team and brand safe and secure by leading through crisis events
  • Protected Profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for guest
  • Maintained a strong safety environment and crowd management planning and providing support to both guests and team members
  • Created Strategic resolutions of external theft and fraud and apprehended individuals attempting to cause a loss, in accordance with Target Policy
  • Conducted investigations related to theft, fraud, large cash losses, robberies, and burglaries
  • Supported development and implementation of physical security tools, including alarms and surveillance cameras
  • Conducted internal audits to detect areas of vulnerability or policy violations
  • Worked with law enforcement to provide evidence of theft and fraud and helped complete additional investigations
  • Helped organize responses to medical, criminal, and weather-related emergencies, including securing products and coordinating with first responders
  • Supported operations with consistent maintenance and updates of corporate files and records
  • Drove total Store Sales
  • Planned, lead and followed up on organizational and operational change
  • Anticipated Staffing needs, talent plans and recruitment - both long and short term.

Operations Manager

Best Buy
06.2017 - 07.2018
  • Created a positive customer service experience throughout the store
  • Ensured efficient and effective customer experience
  • Oversaw all store HR practices and audit compliance processes
  • Monitored controllable expenses and partnered with leadership for informed decision making
  • Directly supervises, trains, develops and retains key holders and associates
  • Built a diverse pipeline of talent for future opportunities
  • Prepared operating and capital budgets for company, reviewed expenditures, and took corrective action as needed
  • Monitored processes, identified gaps, and resolved operational issues to correct organizational deficiencies
  • Drove shrink results through compliance with all guidelines involved with safety, loss prevention, and cash-handling procedures
  • Facilitated communication and collaboration between departments to streamline work, reduce errors, and avoid unnecessary delays
  • Supported back office procedures, including hiring and employment processes
  • Reversed poor performing store by revising systems, processes, training programs, and personnel.

English Language Instructor

Anne Arundel County Public Schools
08.2015 - 06.2017
  • Delivered instruction in language arts encompassing reading, grammar, composition, and literature, working with teachers in other subjects to integrate skills across curriculum.
  • Authored tests and quizzes to evaluate student learning and comprehension.
  • Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
  • Developed age-appropriate lesson content for literature pieces to meet diverse learning styles.
  • Built relationships with students to understand obstacles to learning such as difficult home situations, illness, or social hurdles.
  • Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements.

Loss Prevention Manager

Kmart/Sears
08.2009 - 05.2015
  • Researched and responded to cash-handling issues, including overage and shortage reporting
  • Investigated security, safety, and loss-related incidents and prepare detailed reports
  • Monitored CCTV system, access control system, and fire and burglar systems for indication of security issues
  • Provided thorough training on company loss prevention programs to enforce compliance
  • Evaluated operational practices to assess compliance and suggest corrective actions
  • Partnered with internal departments to devise and implement programs and controls for employee safety and OSHA compliance
  • Worked with local law enforcement to apprehend suspects and build legal cases
  • Audited operations regularly and inspected various work areas to detect planned and unintentional shrinkage points
  • Identified and helped correct employee errors and policy violations affecting business operations and profits
  • Conducted surveillance on employees and guests to identify theft and other concerns
  • Assessed life safety systems, including fire extinguishers and alarms, and recorded pertinent status information in shift logs
  • Updated case records regarding operational, security, and injury related incidents for investigation purposes
  • Gathered and documented evidence of theft and company violations to use in employee disciplinary actions and legal prosecutions
  • Helped managers develop and implement policies and systems to safeguard assets
  • Promoted safety practices and health guidelines throughout stores to protect employees, guests, and assets
  • Assessed the company's security needs across multiple locations to verify the deployment of technological and personnel-related resources
  • Coordinated investigations into systemic problems such as ongoing employee theft and direct violations of the corporation's loss prevention policies
  • Determined the relative risk of different policies and types of access and devised strategies to reduce the loss potential from each
  • Trained the loss prevention team, managers and general employees on ways to spot risks and prevent losses.

Education

Master of Education -

Bowie State University
Bowie, MD

B. ED. - English Language Arts

Old Dominion University
Norfolk, VA

Skills

  • Action plan development
  • Data analysis
  • Security management
  • Incident reporting
  • Internal audits
  • Team training
  • Policy enforcement
  • Teamwork
  • Planning
  • Organization
  • HR leadership
  • Staff management
  • Benefits administration
  • Labor law compliance
  • Training and development
  • Succession planning
  • Curriculum implementation
  • Class lectures
  • Diversify instruction
  • Analytical thinking

Timeline

Operations Manager

Amazon
04.2024 - Current

Store Manager

TJX Companies
01.2023 - 04.2024

Executive Team Leader - Assets Protection

Target
08.2018 - 01.2023

Operations Manager

Best Buy
06.2017 - 07.2018

English Language Instructor

Anne Arundel County Public Schools
08.2015 - 06.2017

Loss Prevention Manager

Kmart/Sears
08.2009 - 05.2015

Master of Education -

Bowie State University

B. ED. - English Language Arts

Old Dominion University

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Treyvon R. Morris