Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Roses, Variety Wholesalers
Jacksonville, FL
04.2022 - 08.2024
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Processed credit card transactions accurately and efficiently.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Followed established loss prevention procedures when dealing with suspicious customers or activities.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Answered incoming phone calls from customers regarding product availability or store locations.
Provided excellent customer service by helping customers locate items they were looking for.
Customer Service Cashier
Bath & Body Works
Jacksonville, FL
09.2024 - Current
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Processed credit card transactions accurately and efficiently.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Verified that all coupons were valid prior to processing them into the system.
Provided excellent customer service by helping customers locate items they were looking for.
Answered incoming phone calls from customers regarding product availability or store locations.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
High School Diploma -
Terry Parker High School
Jacksonville
06-2020
Some College (No Degree) - Medical Assistant
Concorde Career College
Jacksonville, FL
Skills
Customer Service
Cash Handling
Merchandise Restocking
Product Merchandising
Positive and professional
Customer Satisfaction
Calm Demeanor
Telephone management
Retail Merchandising
Order coordination
Timeline
Customer Service Cashier
Bath & Body Works
09.2024 - Current
Customer Service Cashier
Roses, Variety Wholesalers
04.2022 - 08.2024
High School Diploma -
Terry Parker High School
Some College (No Degree) - Medical Assistant
Concorde Career College
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