Trezz Tillman
Wichita,KS
Summary
Bachelor of Business Administration in Business Management from Pittsburg State University with strong skills in leadership, customer service, and marketing. Proficient in Microsoft Office, sales strategies, and equipment troubleshooting, with experience in driving account growth, building customer relationships, and resolving operational challenges. Proven track record in roles across PepsiCo, Wichita Public Schools, and more, showcasing adaptability and problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bulk Customer Sales Representative
PepsiCo
06.2021 - Current
- Service accounts assigned by management within the time frame required.
- Merchandise store shelving, coolers and displays with products in assigned accounts
- Remove any out of-date product and rotate older product.
- Manage the backroom stock, organize pallets while stacking and storing inventory or products.
- Building customer relationships with managers and supervisors while resolving any issues or concerns in order to ensure Pepsi's standards are met regularly.
- Communicate effectively with other team members in order to find solutions and problem solve with efficiency and productivity.
- Monitored service after sale and implemented quick and effective problem resolutions.
Chemical Technician III
Wichita Public Schools
05.2019 - 06.2021
- Have knowledge on chemicals such as propylene glycol.
- Provide technical support and services in chemical-related fields such as cooling towers, chillers, boilers and glycol feed tanks.
- Responsible for replacing and refilling glycol in tanks-must maintain proper glycol levels on feed tanks for hot and chilled water loops.
- Responsible for replacing glycol tanks as needed.
- Responsible for: doing some minor piping to glycol tanks; PRV; checking expansion tanks; checking water system levels and pressures.
- Perform any and all piping related to the hot and chilled water loops.
- Assist others in the shop to help maintain the HVAC equipment in the district.
- Have an understanding of the tools and testing equipment needed for the job and be responsible for all tools, supplies and materials.
Paint Prep/Powder Coater
JR Custom Metal Products Inc
01.2017 - 05.2019
- Manage inventory and document the shipping and receiving of parts ordered.
- Provide quality assurance on the finished product to ensure standards are being met.
- Powder-coated product to necessary standards.
- Use of critical thinking skills when prepping parts to maximize efficiency within a team setting and independently.
- Execute proper procedures in each component of the facility to maximize production.
Monitoring Representative
Protection One
02.2016 - 01.2017
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Adhering to all company policies and procedures.
Social Networking Internship/Management
Krimson Kultuur
08.2014 - 05.2015
- Managed Krimson's social networking pages to promote events
- Shadowed presidents of the club to learn ways to brainstorm ideas
- Helped organize layout of student owned business
- Communicated the organizations goals and objectives with customers
Education
Bachelor of Business Administration in Business Management -
Pittsburg State University
Pittsburg, KS05.2015
Skills
- Leadership qualities
- Microsoft Office Proficient
- Marketing background (4 years)
- Quality Customer Service background
- Public Relations
- Shipping & Receiving
- Boiler maintenance
- Equipment Repair
- Fabrication
- Troubleshooting
- Merchandising
- Business Management
Certification
Web Development- Full Stack
Timeline
Bulk Customer Sales Representative
PepsiCo
06.2021 - Current
Chemical Technician III
Wichita Public Schools
05.2019 - 06.2021
Paint Prep/Powder Coater
JR Custom Metal Products Inc
01.2017 - 05.2019
Monitoring Representative
Protection One
02.2016 - 01.2017
Social Networking Internship/Management
Krimson Kultuur
08.2014 - 05.2015
Web Development- Full Stack
Bachelor of Business Administration in Business Management -
Pittsburg State University
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