Summary
Overview
Work History
Education
Languages
Timeline
Generic

Tri Doan

Houston

Summary

Experienced customer service professional with a strong work ethic and adaptability. Bilingual in English and Vietnamese, facilitating effective communication with diverse clients. Excellent time management and multitasking skills demonstrated in high-pressure environments. Committed to continuous improvement and ready to embrace new challenges. Diligent professional with great teamwork abilities and focus on safe production. History assembling high rate of products per hour in fast-paced environment by applying strong multi-tasking, organizational and teamwork abilities to meet challenging demands. Good technical and mechanical knowledge developed several years of related experience.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Uber Eats
Houston
05.2021 - Current
  • Ensured safe driving in all weather conditions including rain, snow, sleet, and ice.
  • Adhered to safety protocols for loading, unloading, securing, inspecting, operating, and maintaining vehicle.
  • Received delivery instructions and route assignments from dispatch on a daily basis.
  • Maintained accurate records of deliveries and collected payments as required.
  • Delivered goods promptly while complying with speed limits and traffic regulations.
  • Provided customer service by addressing inquiries regarding products or services delivered.

Assembly Line Worker

Daikin Texas Technology Park
Waller
01.2022 - 02.2024
  • Executed routine maintenance on equipment to ensure optimal performance.
  • Maintained high standards of quality control while working efficiently.
  • Verified accuracy of assembled parts prior to further processing.
  • Operated drills, saws, and presses to assemble product components.
  • Inspected finished products for compliance with quality assurance standards.
  • Monitored assembly line operations, identifying and resolving issues promptly.
  • Organized work area daily to facilitate efficient workflow during shifts.
  • Ensured adherence to safety regulations and company policies consistently.

Cashier

Tous Les Jours Bakery
Houston
02.2018 - 08.2021
  • Processed payments accurately via cash, check, and credit card, maintaining organized cash drawers.
  • Issued receipts, refunds, credits, and change to customers promptly and professionally.
  • Resolved customer complaints in accordance with company policies, ensuring satisfaction.
  • Answered inquiries regarding store policies and procedures to enhance customer understanding.
  • Organized promotional displays and arranged merchandise to maximize sales visibility.
  • Trained new cashiers to foster a skilled and knowledgeable team environment.
  • Maintained cleanliness and organization of checkout areas to ensure attractive presentation.
  • Ensured compliance with safety regulations and followed security protocols for cash handling.

Education

BBA - Management Information Systems

University of Houston Downtown
1 Main St, Houston, TX 77002
12-2022

High School Diploma -

Elsik High School
12601 High Star Dr, Houston, TX 77072
05-2015

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Assembly Line Worker

Daikin Texas Technology Park
01.2022 - 02.2024

Delivery Driver

Uber Eats
05.2021 - Current

Cashier

Tous Les Jours Bakery
02.2018 - 08.2021

BBA - Management Information Systems

University of Houston Downtown

High School Diploma -

Elsik High School

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Tri Doan