Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tricia Kadow

South Milwaukee,WI

Summary

Dedicated professional with a strong background in transportation and healthcare, including experience at Safeway Transportation. Proven ability to ensure safety and compliance while optimizing routes. Skilled in effective communication and emergency procedures, with a focus on fostering a respectful environment for students and enhancing patient care through compassionate service.

Professional driver with strong commitment to ensuring safe and reliable transportation for students. Skilled in route planning, vehicle maintenance, and adherence to safety protocols. Known for effective communication, teamwork, and flexibility in adapting to changing schedules. Dependable and focused on delivering consistent results while fostering positive and secure environment for passengers.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

School Bus Driver

Safeway Transportation
08.2022 - Current
  • Ensured safe and timely transportation of students to and from school.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
  • Assisted in training new drivers on routes, safety protocols, and operational procedures.
  • Monitored student behavior during transit to promote a respectful environment.
  • Implemented efficient route planning to optimize travel time and fuel usage.
  • Responded effectively to emergencies, ensuring student safety and swift resolution of issues.
  • Maintained accurate records of daily routes, mileage, and incidents for reporting purposes.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.

Office Manager/Lead Medical Assistant

MSN Care
07.2020 - 08.2022
  • Oversaw scheduling of meetings and appointments, optimizing executive time management and resource allocation.
  • Managed vendor relationships, negotiating contracts to secure favorable terms and reduce operational costs.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Taught patients about medications, procedures, and care plan instructions.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
  • Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.

Phlebotomist

Wisconsin Diagnostic
10.2017 - 07.2020
  • Collected blood samples using proper techniques to ensure patient comfort and sample integrity.
  • Maintained accurate records of patient interactions and specimen collection for compliance with regulatory standards.
  • Collaborated with healthcare professionals to interpret patient requirements and deliver optimal care solutions.
  • Monitored inventory levels of supplies, ensuring availability while minimizing waste through effective stock management practices.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Phlebotomy Supervisor

Blood Center Do Wisconsin/ Versiti
12.2008 - 09.2017
  • Supervised phlebotomy team, ensuring compliance with safety and quality standards.
  • Implemented process improvements, increasing blood collection accuracy and reducing turnaround times.
  • Conducted performance evaluations, providing constructive feedback to promote professional growth among team members.
  • Coordinated scheduling for blood drives and staff assignments, optimizing resource allocation and service delivery.
  • Ensured adherence to regulatory requirements during blood collection procedures, maintaining high-quality service standards.
  • Maintained inventory of supplies and equipment, ensuring availability for uninterrupted phlebotomy operations.
  • Interviewed and hired phlebotomists and office personnel for blood company.
  • Promoted a positive work culture by fostering open communication among team members and encouraging collaboration between departments.
  • Complied with internal SOPs and external regulations to achieve compliance, accuracy and efficiency in testing and administration of blood lab.
  • Conducted regular audits to verify compliance with regulatory requirements and maintain accreditation status for the phlebotomy department.
  • Maintained up-to-date knowledge of industry trends and advancements in phlebotomy techniques, sharing insights with the team to enhance overall service delivery.
  • Managed daily activities and workflow of blood institution to collect, label and analyze samples correctly.
  • Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
  • Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
  • Worked within allowed of department budget to provide personal protective equipment and testing supplies needed to safely collect and analyze samples for phlebotomy clinic.

Education

Associate of Science - Phlebotomy

MATC
Milwaukee, WI
01-2007

GED -

MATC
Milwaukee, WI
01-1993

Skills

  • Dependable and reliable
  • Effective communication skills
  • Safety-focused
  • Safe driving practices
  • Special needs assistance
  • Emergency procedures
  • Route planning
  • Defensive driving
  • Vehicle inspections
  • DOT regulations
  • Weather condition driving
  • License endorsements
  • Transporting students
  • Pre-trip inspections
  • Vehicle systems maintenance
  • Fuel efficiency
  • Equipment monitoring
  • Commercial drivers license CDL Class BCD Endorsement S P

Certification

  • Licensed BCD END P S - 10/2023 Current

Timeline

School Bus Driver

Safeway Transportation
08.2022 - Current

Office Manager/Lead Medical Assistant

MSN Care
07.2020 - 08.2022

Phlebotomist

Wisconsin Diagnostic
10.2017 - 07.2020

Phlebotomy Supervisor

Blood Center Do Wisconsin/ Versiti
12.2008 - 09.2017

Associate of Science - Phlebotomy

MATC

GED -

MATC

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Tricia Kadow