Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Tricia Berg

Tricia Berg

Commerce,MI

Summary

Detail oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with high degree of accuracy. Moving from Arizona to Michigan and eager to find work in a sales or sales management position that offers professional challenges to utilize my interpersonal, excellent time management and problem solving skills.

Overview

21
21
years of professional experience

Work History

Visual & Operations Manager

The Container Store
05.2023 - Current
  • Interpreted and directed product presentation according to direction from the Visual Sales, Buying Department and our customer base purchasing habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Spearheaded process improvements for online orders which resulted in increased productivity and moved our store from bottom half to top 20% in the company for accuracy and customer satisfaction.
  • Assisted in recruiting, hiring, training and coaching of team members.
  • Supported and directed processes for inventory control, Curbside orders, delivery services, money processes and order management.

Stay at Home Parent

Home
06.2015 - 03.2023
  • Managed logistics and finances for a family of seven.
  • Achieved my CPR and first aid certification.
  • Volunteered as Head Coach for Girls on the Run, non-profit encouraging girls to recognize their strengths.
  • Facilitated bi-weekly lessons including physical activity and life skills.
  • Created posh-mark store with "Top Seller" five star rating.

Automotive Finance Manager

Suburban Honda & Acura
01.2011 - 03.2015
  • Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
  • Identified opportunities to cross-sell and upsell loan products and after-market services.
  • Evaluated loan requests for accuracy and explained complex financial offerings to clients
  • Acted as substitute for for other automotive groups which required training for over 6 brands.

CPA Centric Sales Representative

ADP
01.2007 - 01.2011
  • Identified and developed new business opportunities exclusively through referrals from CPA's to their clients.
  • Planned and executed annual CPE, Continued Professional Education for small and large CPA Firms.
  • Provided exemplary service and training to their clients.

Store Manager

Ann Taylor
03.2003 - 01.2007
  • Managed inventory control, cash control and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and management practices.
  • Executed all corporate merchandising plans and adapt them to our clientele.

Education

Bachelor of Arts - Economics

Wayne State University
Detroit, MI
12.1998

Skills

    Excellent organizational skills

    Multi tasking

    Strong follow up

    Written and verbal communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Visual & Operations Manager

The Container Store
05.2023 - Current

Stay at Home Parent

Home
06.2015 - 03.2023

Automotive Finance Manager

Suburban Honda & Acura
01.2011 - 03.2015

CPA Centric Sales Representative

ADP
01.2007 - 01.2011

Store Manager

Ann Taylor
03.2003 - 01.2007

Bachelor of Arts - Economics

Wayne State University

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Tricia Berg