Tricia Beyer
Kempner,TX
Summary
Adept at elevating property standards and occupancy rates, my tenure at PURE Property Management LLC showcased my ability to manage multiple properties with finesse, driving tenant satisfaction through exceptional service and maintenance oversight. Skilled in property marketing and dispute resolution, I excel in fostering relationships and optimizing operational efficiency, demonstrating a blend of strategic thinking and interpersonal communication.
Overview
11
11
years of professional experience
Work History
Property Manager
PURE Property Management LLC
07.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Walking properties when tenants vacate, taking pictures, and dispatching work to prepare for new residents
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Maintained sufficient number of units market-ready for lease.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Maintenance Manager
GDAA Property Management
10.2015 - 07.2021
- Supervised employee performance, preventive maintenance, and safety.
- Responsible for hiring vendors to handle our properties maintenance
- Payroll for vendors
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions in daily routine maintenance to make readies during vacancies.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
Office Manager
Appliance Connection
07.2013 - 10.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Optimized office space utilization, leading to more efficient and productive work environment.
Education
GED -
Pflugerville High School
Pflugerville, TX08.1991
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Leasing and sales
- Property tours and inspections
- Eviction Procedures
- Maintenance knowledge
- Maintenance Scheduling
- Administrative Support
- Occupancy Management
- Vendor Management
- Maintenance Coordination
- Adaptable
- Valid Texas driver's license
- Real Estate License
- Knowledge of Texas real estate laws
- Customer Relations
- Clear Communication
- Data Entry
- Critical Thinking
- Client Relations
- Relationship Building
- Decision-Making
- Microsoft Office
- Property Showing
- Administrative Leadership
- Creative and Adaptable
- Dispute Handling
- Operations Management
- Monthly Fee and Payment Collection
- Maintenance Management
- Deposits Management
- Tenant Eligibility Determination
- Performance Assessment
- Property Marketing
- Employee Motivation and Guidance
- Violation Resolution
- Rent Pricing Optimization
- Maintenance Oversight
- Rental Listings Research
Timeline
Property Manager
PURE Property Management LLC
07.2021 - Current
Maintenance Manager
GDAA Property Management
10.2015 - 07.2021
Office Manager
Appliance Connection
07.2013 - 10.2015
GED -
Pflugerville High School
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