Tricia Chung
Corpus Christi,TX
Summary
Dynamic Human Resources Generalist with over ten years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
Human Resources Generalist
NEXCOM
01.2022 - Current
- Partner with leadership to align HR strategies with business objectives, driving organizational growth and improving employee retention through targeted initiatives
- Spearheaded the implementation of a performance management program, including Individual Development Plans (IDPs), resulting in enhanced employee development and clear performance objectives
- Drive employee engagement by launching recognition programs, feedback forums, and career development initiatives, boosting retention and cultivating a culture of trust and satisfaction
- Advise management on employee relations issues, effectively resolving workplace grievances while promoting a compliant and respectful work environment
- Oversee the workmen's compensation and leave management processes, ensuring compliance and supporting impacted employees with timely resolutions
- Redesign onboarding/offboarding processes, enhancing the employee experience and ensuring smooth transitions
- Administer HRIS systems, ensuring accurate tracking of employee records and ensuring data integrity
- Lead recruitment efforts by managing job requisitions, screening candidates, and overseeing background checks to ensure quality hires and high retention rates
- Collaborate with leadership on training needs assessments, creating tailored programs that foster workforce development and continuous learning
- Ensure adherence to federal and Department of Defense HR compliance standards, minimizing risk exposure and aligning policies with legal requirements
Human Resources Manager
Gyrodata Incorporated
01.2007 - 05.2015
- Launched HR operations for a new branch of a global company, creating a positive, productive organizational culture and aligning HR strategies with business growth
- Directed the start-up and management of HR policies, procedures, and systems, laying the foundation for company development and growth
- Collaborated with senior leadership to design and implement competitive compensation structures, benefits packages, and incentive plans, driving employee satisfaction and retention
- Addressed human capital challenges, advising senior leadership on regulatory compliance and corporate policy, ensuring consistent practices across operations
- Led talent acquisition efforts, managing recruitment, onboarding, and payroll administration, ensuring efficiency and compliance with local labor laws
- Fostered communication and engagement through employee-management forums, boosting collaboration and morale through recognition and appreciation programs
- Developed and implemented the company's first formal performance review program, empowering managers to track and improve team performance
- Authored and implemented an employee handbook detailing policies, procedures, and disciplinary actions, ensuring alignment with local labor laws
- Played a key role in representing the company in legal matters related to labor and employee relations, ensuring legal compliance and mitigating risks
- Created over 30 policies and procedures, improving organizational efficiency and supporting strategic goals under guidance from corporate HQ
Administrative Coordinator
Gyrodata Incorporated
01.2003 - 01.2006
- Supported HR operations and administrative functions, managing scheduling, communications, and internal documentation
- Assisted with recruitment processes and onboarding of new employees, ensuring smooth transitions and adherence to company protocols
- Coordinated employee training programs, managing logistics and ensuring completion of mandatory courses
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
Administration Assistant
Temp-Rite Limited
01.2002 - 12.2002
- Provided administrative support, including managing office supplies, scheduling meetings, and assisting in general HR functions
- Ensured smooth day-to-day operations by supporting HR team activities and handling employee queries
Education
Bachelor of Science - Management
University of London
Senior Human Resources Certification (SPHR) -
Human Resources Certification Institute
Competency-Based Management Certification -
Arthur Lok Jack Graduate School of Business
Trinidad, W.I.01.2014
Certification in Human Resource Labor Law -
Arthur Lok Jack Graduate School of Business
Trinidad01.2008
Advanced Certificate - in Human Resource Management
School of Business and Computer Science
Trinidad, W.I.01.2006
Microsoft Office User Specialist Certification -
BorderCom International Limited
Trinidad, W.I.01.2003
Skills
- Microsoft Office Suite
- Microsoft Teams
- Zoom
- Peoplesoft
Websites
Areas Of Experience
- Strategic Planning & Execution
- Employee Life Cycle Management
- State & Federal Labor Law Compliance
- HRIS Systems & Data Analysis
- Diversity & Inclusion Initiatives
- Risk Management & Workmen's Compensation
- Employee Relations & Conflict Resolution
- Compensation & Benefits Administration
- Organizational Design & Succession Planning
- Performance Management & Career Planning
- Training & Development Programs
Timeline
Human Resources Generalist
NEXCOM
01.2022 - Current
Human Resources Manager
Gyrodata Incorporated
01.2007 - 05.2015
Administrative Coordinator
Gyrodata Incorporated
01.2003 - 01.2006
Administration Assistant
Temp-Rite Limited
01.2002 - 12.2002
Bachelor of Science - Management
University of London
Senior Human Resources Certification (SPHR) -
Human Resources Certification Institute
Advanced Certificate - in Human Resource Management
School of Business and Computer Science
Microsoft Office User Specialist Certification -
BorderCom International Limited
Competency-Based Management Certification -
Arthur Lok Jack Graduate School of Business
Certification in Human Resource Labor Law -
Arthur Lok Jack Graduate School of Business
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