Tricia Cook
Livermore Falls,ME
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Administrative Coordinator
Friends of the Cobbossee Watershed
01.2023 - 01.2025
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Enhanced stakeholder communication, drafting and distributing monthly newsletters.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Operations Manager
St. Mary’s Nutrition Center
01.2017 - 01.2023
- Helped build organizational capacity and sustainability with a focus on systems improvement and creating a supportive and collaborative work environment.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Partner
SmallFish Consulting Group, LLC
01.2014 - 01.2017
- Maine Rural Partners merger with Western Mountains Alliance (2014)
- Chef Soiree Fundraiser for St. Mary’s Nutrition Center (2015)
- Deaconess Community of ELCA/ELCIC: Discernment of New Organizational Model (2016 – 2017)
Program Coordinator
Western Mountains Alliance
01.2004 - 01.2014
- Office management
- Program design and management
- Meeting facilitation
- Website content management
- Financial tracking and reporting
Education
BS - Public Administration
University of Maine At Augusta
Augusta, ME05.2016
BA - Women’s Studies
University of Southern Maine
Portland, Maine05.1998
Skills
- Office administration
- MS office
- Problem-solving
- Decision-making
- Workflow optimization
- Performance evaluations
- Planning and implementation
- Customer service
- Project planning and development
- Interpersonal communication
- Goal setting
- Cultural awareness
Timeline
Administrative Coordinator
Friends of the Cobbossee Watershed
01.2023 - 01.2025
Operations Manager
St. Mary’s Nutrition Center
01.2017 - 01.2023
Partner
SmallFish Consulting Group, LLC
01.2014 - 01.2017
Program Coordinator
Western Mountains Alliance
01.2004 - 01.2014
BA - Women’s Studies
University of Southern Maine
BS - Public Administration
University of Maine At Augusta