Summary
Overview
Work History
Skills
PROFICENCIES
Hobbies/Interest
Timeline
Bartender

Tricia Craig

SAN DIEGO,CA

Summary

Goal-oriented Event Sales Manager with a proven track record in meeting and exceeding sales goals, all while translating guest's visions into one-of-a-kind events. Bringing to the table well-rounded experience spanning 15+ years in all facets of event planning/sales, as well as FOH customer service (bartender).Organized and dependable, while successfully managing multiple priorities/events and guests, with a welcoming and positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational needs

Overview

19
19
years of professional experience

Work History

Sarah Arnold Homes

Sarah Arnold
San Ramon, CA
03.2021 - 05.2021

Marketing & Admin Assistant. Create and execute
quarterly/annual marketing campaigns to generate clientele for
home sales/buyers. Manage and maintain list of past and new
clientele for future referrals/business. Cold calling/email
/mailing campaigns/events. Assist with weekly listings/realtor scheduling/showings/open house

Catering Sales Manager

Wente Vineyards Family Estates
Livermore, United States
07.2006 - 07.2020
  • Responsible for generating and managing $1.5-$1.75 million in
    annual revenue
  • Booked/Managed 30-50 weddings annually in addition to
    private dining groups, social, corporate,
    association/fundraisers, golf tournaments
  • Consistently met & exceeded quarterly & annual sales goals
  • Fielding and responding in timely manner to all incoming
    inquires (phone/email/internet/walk-ins) for ultimate guest
    satisfaction, while being able to quickly identify maximum
    revenue generating opportunities
  • Create/update/distribute all event orders (BEO) -including:
    detailed event timeline, all food/beverage, schematics,
    rentals, load-in/out schedule, setup, etc.
  • Communications with host & all internal
    teams/mangers
  • Scheduling; coordinated & managed all planning sessions, site
    visits, vendor walk throughs, team meetings pre & post event
    to ensure and improve upon, guest experience on all levels
  • Recognize and identify opportunities for organizational growth
    and collaboration with team to reach sales goal.
  • Provided on-site support day of event as needed with
    setup, vendor coordination and communication with guests/team
  • Billing/Contract/Negotiations
  • Networking/Industry events (attend/plan) WIPA/NACE/MPI/TVWP/Local Chambers
  • Event Design
  • Follow-up, guest feedback, handling all concerns/issues
    as needed. Communicate successes and room for growth to team

Events Manager

Castlewood Country Club
Pleasanton, CA
04.2001 - 07.2006

Responsible for all member and non-member events from beginning to end; site tours, sales,contract, negotiation, planning, day of coordination, and all communications with host/internal, throughout

Skills

  • Highly Organized and Detailed
  • Time Management Strong written and verbal communication skills
  • Problem Solving - Team Player
  • Engaging & Customer Experience Oriented
  • Liquor, Beer, Wine Knowledge & Service Experience
  • Bartending
  • Event Design
  • Social Media

PROFICENCIES

  • Reserve Interactive (Catering software program)
  • Social Tables (schematics/diagraming)
  • Microsoft Office/Windows
  • Outlook email/calendar
  • Excel
  • Adobe
  • Zoom
  • Slack/Skype
  • PowerPoint

Hobbies/Interest

Volleyball - Hiking - Photography

Travel - Food/Beverage

Timeline

Sarah Arnold Homes

Sarah Arnold
03.2021 - 05.2021

Catering Sales Manager

Wente Vineyards Family Estates
07.2006 - 07.2020

Events Manager

Castlewood Country Club
04.2001 - 07.2006
Tricia Craig