Tricia Di Ponio
Clinton Township,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Elementary Substitute Teacher
EduStaff, Chippewa Valley Schools, Erie Elementary
10.2019 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Blend Support Teacher 1st/2nd
Erie Elementary School
09.2021 - 06.2022
- Instruct small groups of students in basic concepts as directed by classroom teacher -Supervise students in classroom, on playground and school field trips -Lesson Planning - Grade Level Testing
- Assisted teacher with classroom management and document coordination to maintain positive learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Supported classroom maintenance and upkeep, organizing books and materials.
Account Executive
Bernard Hodes Group
11.1998 - 12.2006
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
- Created and presented media and advertising packages to clients
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
- Directed creative aspects of advertising campaigns.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Listened attentively to client feedback to create stronger relations and shape business.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Educated clients on specific marketing strategies to increase client sales and overall promotion effectiveness.
- Client Administration – overseeing reports, billing, and resolution of agency or media errors - Working effectively with other team members – coordinators, copywriters, designers, and supervisors - Writing, editing, and proofreading ads/projects
- Built and strengthened relationships with new and existing accounts to drive revenue growth
Account Coordinator
JWT Specialized Communications
05.1998 - 11.1998
- Recruitment Advertising - Responsible for overall coordination of health care and manufacturing clients' recruitment needs : created, proofed and placed daily ads - Daily contact with clients
- Updated internal databases with account information to maintain concise, clear records.
- Facilitated weekly status reports, project documentation and client billing.
Customer Service Center Supervisor
Waste Management, Inc
01.1997 - 05.1998
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
Certificate of Completion -
Dale Carnegie
Warren, MI10.2002
Bachelor of Arts - Journalism
Oakland University
Rochester, MI1998
Associate degree - General Studies
Macomb Community College
Clinton Township, MI1994
Certificate -
Walt Disney World College
Orlando, FL12.1992
Skills
- Critical Thinking Skills
- Team Collaboration
- Proficient in MS Office Word
- Working Knowledge of Excel
- Working Knowledge of Canva
- Limited Knowledge of Adobe Creative Cloud
Timeline
Blend Support Teacher 1st/2nd
Erie Elementary School
09.2021 - 06.2022
Elementary Substitute Teacher
EduStaff, Chippewa Valley Schools, Erie Elementary
10.2019 - Current
Account Executive
Bernard Hodes Group
11.1998 - 12.2006
Account Coordinator
JWT Specialized Communications
05.1998 - 11.1998
Customer Service Center Supervisor
Waste Management, Inc
01.1997 - 05.1998
Certificate of Completion -
Dale Carnegie
Bachelor of Arts - Journalism
Oakland University
Associate degree - General Studies
Macomb Community College
Certificate -
Walt Disney World College
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