Summary
Overview
Work History
Education
Skills
Patient Relations
Timeline
Generic

TRICIA DIXON

KANNAPOLIS,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job positions. Ready to help team achieve company goals. Strong customer service skills.

Overview

9
9
years of professional experience

Work History

Loan Signing Agent

Self Employed
03.2021 - Current
  • Implemented effective communication methods between team members and stakeholders involved in the loan process.
  • Managed a high volume of loan signings simultaneously, prioritizing tasks effectively for timely completions.
  • Adapted quickly to changing regulations within the lending industry, updating practices accordingly for continued compliance.
  • Consistently met tight deadlines under pressure while maintaining accuracy and professionalism throughout each transaction.
  • Maintained strict confidentiality of borrower information, adhering to industry standards and regulations.
  • Increased loan signing efficiency by streamlining document preparation and organization processes.
  • Maintained detailed records of all completed signings as well as any pending or scheduled appointments for easy reference.
  • Enhanced client satisfaction by providing clear explanations of loan terms and conditions during signings.
  • Provided mobile notary services for increased convenience to clients in need of efficient loan signing support at various locations.
  • Cultivated strong professional relationships with clients and industry partners to generate repeat business referrals.
  • Provided exceptional customer service to clients throughout the loan signing process, fostering long-term relationships and repeat business.
  • Reduced errors in signed documents, ensuring accurate information through meticulous review procedures.
  • Established trust with borrowers by answering questions thoroughly and demonstrating expert knowledge on various aspects of the loan process.
  • Resolved disputes or discrepancies in documentation promptly by liaising with relevant parties involved in transactions.
  • Developed an extensive network of contacts within the mortgage industry, leading to increased business opportunities and referrals.
  • Conducted successful loan signings for various types of loans such as mortgages, refinances, reverse mortgages, and home equity lines of credit.
  • Expedited the loan signing process for faster completion rates with thorough attention to detail.
  • Collaborated with escrow officers, lenders, and title companies to facilitate seamless loan transactions.
  • Interacted with clients to prepare necessary documentation.
  • Assisted customers with completing loan applications and other paperwork.

Warehouse Receiving Clerk

Imperial Supplies LLC, Segment - W. W. Grainger
03.2015 - 06.2020
  • Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
  • Assisted in optimizing warehouse layout for efficient space utilization, resulting in better organization and improved workflow.
  • Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
  • Ensured compliance with safety regulations by maintaining a clean and hazard-free work environment at all times.
  • Supported warehouse operations by assisting with picking, packing, and loading orders as needed during peak periods.
  • Streamlined shipping and receiving processes by implementing a standardized unloading procedure for all incoming shipments.
  • Implemented effective storage strategies that maximized available space while minimizing retrieval time for commonly accessed items.
  • Established and maintained a strong working relationship with quality control teams to guarantee consistent adherence to product specifications and company standards.
  • Facilitated cross-training initiatives within the team to promote versatility among staff members and reduce downtime due to absences or employee turnover.
  • Served as an effective mentor to new team members by providing comprehensive training on warehouse procedures, safety protocols, and best practices for efficient receiving operations.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Reviewed order data to verify transactions and shipping dates.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Sorted and delivered materials to different work areas and staff.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Education

Diploma -

AL Brown High School
Kannapolis, NC
06.1993

Skills

  • Notary Public Certification
  • Client Relationship Building
  • Detail Oriented
  • Meticulous attention
  • Document Preparation
  • Continual Learning
  • Excellent customer service

  • Customer Relations
  • Oral and Written Comprehension
  • Loan Processing Coordination

Patient Relations

I was a parent of a special needs child for 22 years. I took a CNA course just to make sure I properly took care of him in his daily life routines. I do know how to safely move, feed, dress and help the disabled. I also took care of my 3 parents during their passing.

Timeline

Loan Signing Agent

Self Employed
03.2021 - Current

Warehouse Receiving Clerk

Imperial Supplies LLC, Segment - W. W. Grainger
03.2015 - 06.2020

Diploma -

AL Brown High School

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TRICIA DIXON