Open To Work
Tricia Filby
Chardon,OH
Summary
Dynamic professional with extensive experience in client relations, business, and event management. Proven track record in implementing safety protocols and enhancing resident care while building strong relationships. Expertise in problem-solving and effective communication, consistently achieving high client satisfaction and engagement.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Personal Wellness Partner- CNA
Vista Springs Quail Highlands
Concord, OH
04.2024 - Current
- Provided compassionate care to all residents, ensuring emotional and physical well-being.
- Assisted residents with daily activities including bathing, dressing, feeding, and toileting.
- Monitored health and wellness of residents, reporting changes to nursing staff promptly.
- Implemented protocols to maintain a safe and healthy living environment for residents.
- Encouraged socialization and participation in various activities to enhance resident engagement.
- Served meals and snacks to residents, adhering to dietary requirements.
- Transported residents to activities and their rooms as needed for convenience.
- Prepared residents' rooms to ensure safety and comfort at all times.
Property/Occupancy/Insurance Inspector
Safeguard Properties / ARE Management
Euclid, OH
09.2019 - Current
- Conducted inspections of delinquent mortgage properties to document occupancy and utility status.
- Facilitated respectful interactions with mortgagors, guiding them to contact mortgage companies.
- Acted as liaison between mortgagors and mortgage companies, reporting all gathered information.
- Performed monthly inspections of bank-owned properties, ensuring safety and security.
- Documented safety concerns, vandalism, damages, and condition changes of bank-owned properties through photographs.
- Executed insurance loss inspections on behalf of mortgage companies to assess property conditions.
- Validated completion of necessary repairs to meet standards of mortgagors and mortgage companies.
- Conducted exterior surveys for homeowners seeking insurance with State Farm.
Owner/President/Corporate Fundraising Partner
T&M CG INC. (Collective Goods)
Chardon, OH
10.2016 - 09.2019
- Tracked and contacted potential clients to expand fundraising opportunities.
- Coordinated informational meetings detailing corporate fundraising events.
- Scheduled, promoted, and marketed events to maximize attendance.
- Delivered and set up event merchandise efficiently.
- Hosted successful corporate gift and book sale fundraising events.
- Distributed profits raised to applicable persons and charities transparently.
- Executed sales and marketing strategies via telephone, email, and in person.
- Managed inventory and warehouse operations effectively.
Administrative Office Assistant
Geauga Surgical Associates
, OH
02.2009 - 04.2017
- Executed data entry to ensure accurate and compliant patient information updates.
- Documented services and procedures administered to maintain thorough records.
- Prepared and maintained patient charts, optimizing healthcare delivery efficiency.
- Filed and faxed documents using general office equipment to support operations.
- Assisted office manager with diverse tasks to enhance organizational effectiveness.
Supervisor and Teacher
Just 4 Kidz Childcare and Preschool
06.2004 - 08.2007
- Ensured compliance by maintaining state-mandated ratios of children per caregiver.
- Enforced health and safety measures across the facility to promote a secure environment.
- Scheduled staff shifts to maximize operational coverage and efficiency.
- Acted as liaison among clients, parents, and staff to enhance communication.
- Facilitated coordination between staff and management on various operational matters.
- Conducted informational tours for potential clients to highlight facility offerings.
- Managed inbound and outbound calls with professionalism and accuracy.
- Performed data entry using general office equipment to maintain efficient operations.
Floral Designer/Owner
Creative Touch Floral Designs
09.2001 - 06.2004
- Designed and advertised floral arrangements to meet diverse needs for weddings, funerals, parties, home decorations, holiday themes, and additional occasions.
Supervisor and Teacher
Bass Lake Childcare and Preschool
06.1996 - 08.2001
- Maintained state-mandated ratios of children per caregiver to ensure compliance.
- Enforced health and safety measures throughout the facility.
- Served as liaison between clients, parents, and staff for effective communication.
- Collaborated with management and staff to address concerns and improve operations.
- Hosted tours of the facility for potential clients to showcase offerings.
- Managed inbound and outbound calls, ensuring timely responses.
- Conducted data entry and operated general office equipment efficiently.
- Assisted in classrooms to support educational activities and child care.
Education
CNA/STNA -
Heart to Heart STNA
Cleveland, OH04.2024
High School Studies - Diploma
Chardon High School
Chardon, OH05.1996
Skills
- Customer support and client relations
- Office and administrative management
- Event and warehouse management
- Resident care and health monitoring
- Safety protocol implementation
- Client documentation and outreach
- Property inspection and vendor management
- Fundraising strategies and marketing
- Effective communication skills
- Team collaboration and teamwork
- Problem solving and conflict resolution
- Insurance reporting and attention to detail
- Relationship building and key client relationships
- Satisfaction tracking and customer engagement
- Sales strategy development and customer relationship management
- Multitasking and time management abilities
- Mentoring and coaching in caregiving
Certification
• Certified Nursing Assistant (CNA), 04/01/24, Present
• Professional Floral Design, 04/01/99, Present, Certified Professional Floral Designer
• Professional Floral Design, 04/01/99, Present, Certified Professional Floral Designer
Personal Information
Work Permit: Authorized to work in the US for any employer
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Personal Wellness Partner- CNA
Vista Springs Quail Highlands
04.2024 - Current
Property/Occupancy/Insurance Inspector
Safeguard Properties / ARE Management
09.2019 - Current
Owner/President/Corporate Fundraising Partner
T&M CG INC. (Collective Goods)
10.2016 - 09.2019
Administrative Office Assistant
Geauga Surgical Associates
02.2009 - 04.2017
Supervisor and Teacher
Just 4 Kidz Childcare and Preschool
06.2004 - 08.2007
Floral Designer/Owner
Creative Touch Floral Designs
09.2001 - 06.2004
Supervisor and Teacher
Bass Lake Childcare and Preschool
06.1996 - 08.2001
CNA/STNA -
Heart to Heart STNA
High School Studies - Diploma
Chardon High School