Tricia Gibson

• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Kept detailed track of household and maintenance inventory and schedules.
• Displayed absolute discretion at handling confidential information.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Used discretion when handling confidential information.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Served as point of contact between clients and managerial staff.
• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Attended meetings, took notes and tracked action items.
• Coordinated appointments with medical professionals.
• Identified needs and coordinated plans for travel and out-of-town functions.

Knowledge of Ca. Foreclosures/collections. Non judicial and judicial. Providing all items and affidavits as requested by legal counsel in a timely manner. Review all

• Affidavits for accuracy before submitting.
• Working closely with Mortgage Loss Mitigation Associate to ensure collateral protected
• Managing borrowers who have declared bankruptcy by monitoring court and trustee action,
• Maintaining accurate notes and images of relevant documents for bankrupt members and
• Monitoring repayment plans and make collections calls as needed. Ensuring strong back-up staffer is in place to cover all assigned duties.

Performing other duties as may be deemed necessary

Also have some experience in GW Banks Full Reconveyance Specialist.

• Interviewed clients by telephone or in-person to gather financial information
• Answered over hundreds of customer communications per day via telephone, email and web chat
• Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions or payment plans
• Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt
• Received and submitted customer payments to further reduce open account balances
• Contacted major credit bureaus to obtain copies of files and discuss specific entries
• Responded to client concerns and questions about credit scores and methods to improve numbers
• Calculated clients' available monthly income to meet debt obligations
• Assisted clients with filing for bankruptcy and other debt-relief options
• Demonstrated strong organizational and time management skills while managing multiple projects
• Identified issues, analyzed information and provided solutions to problems
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written
• Answered over 40 customer communications per day via telephone, email and web chat.

• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Filed documents with courts on behalf of attorney.
• Generated documents and presentations using large repertoire of software programs.
• Researched and identified legal precedents and statutes.
• Scheduled and made appointments for 5 attorneys.
• Assisted with preparation of trial materials and documents.
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
• Created and printed legal documents for attorneys to review.
• Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
• Produced and filed various legal documents and electronically preserved updated case record system.
• Planned and organized internal and external events, meetings and conferences.
• Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
• Prepared and processed invoices for attorney billing.
• Composed contracts, pleadings and motions in accordance with established guidelines.
• Completed data entry of legal documents into electronic filing systems.
• Conducted research on legal cases and prepared summaries for attorneys.
• Diligently edited legal correspondence for grammar and spelling.
• Developed and maintained positive relationships with clients and colleagues.
• Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
• Assisted with preparation of trial materials and documentsy
• Completed data entry of legal documents into electronic filing systems
• Assisted with preparation of trial materials and documents
• Produced and filed various legal documents and electronically preserved updated case record system
• Diligently edited legal correspondence for grammar and spelling
• Developed and maintained positive relationships with clients and colleagues
• Communicated professionally with clients, colleagues and legal partnership verbally and in writing
• Planned and organized internal and external events, meetings and conferences
• Filed documents with courts on behalf of attorney
• Composed contracts, pleadings and motions in accordance with established guidelines
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents
• Created and printed legal documents for attorneys to review
• Prepared and processed invoices for attorney billing
• Conducted research on legal cases and prepared summaries for attorneys
• Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information
• Researched and identified legal precedents and statutes
• Prioritized and handled multiple assignments and maintained firm commitment to deadlines