Summary
Overview
Work History
Education
Skills
Timeline
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Tricia Matyas Golden

Holland,MI

Summary

Key Contributor and Effective Leader supporting operations and administrative functions in fast-paced and high-stress environments within a variety of industries. Experienced in driving internal changes by applying expertise in strategy development, supervising volunteers, and managing high-level programs. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements. Proficient in: Microsoft Office Suite, QuickBooks and Salesforce. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.

Overview

15
15
years of professional experience

Work History

Product Program Manager

GIRL SCOUTS OF ALASKA
01.2009 - 07.2019
  • Directed a variety of administrative and operational functions within a fast-paced environment with a focus on increasing efficiency and productivity within the organization
  • Played an integral role in meeting all annual goals in addition to creating and implementing annual budgets and administering both Girl Scout Cookie and Fall programs ($4.0 million budget)
  • Supervised approximately 550 volunteers during the annual cookie program which required providing training and individualized feedback along with overseeing all program funds, and settling delinquent accounts
  • Successfully negotiated product sale vendor contracts, monitored inventory related requirements, maintained positive donor relationships, and oversaw all program funds
  • Created and oversaw all program training and kickoffs in addition to recognition events which required significant planning abilities and a significant attention to detail.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.

Office Manager

KOROPP APPRAISAL
03.2004 - 01.2009
  • Administered all daily office operations which included working closely with vendors/clients, coordinating residential real estate appraisals, and managing both AR/AP and all bank account reconciliation
  • Prepared all weekly bank deposits and performed comprehensive collections activities on past-due accounts which resulted in the recovery of over $125,000 in delinquent funds
  • Trained and supervised temporary staff members, monitored office inventory levels, and handled various IT related issues such as hardware/software updates and troubleshooting.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Education

Google Project Management Certificate - Project Management

Coursera
Holland, MI
12.2023

Associates - Paralegal Studies

Alaska Junior College
ANCHORAGE, AK
06.1992

Skills

    • Negotiating Contracts
    • Strategy Development
    • Process Improvement
    • Program Development
    • Volunteer Management
    • Attention to Detail
    • Community Involvement
    • Budget Development
    • Vendor Management
    • Complex Problem Solving
    • Team Leadership
    • Organizational Safety
      • Project management
      • Contract management
      • Project scoping and planning
      • Process improvement
      • Budget & cost analysis
      • Excellent stakeholder communication
      • Data analysis
      • Project Scheduling
      • Documentation Management
      • Meeting facilitation
      • Scrum Framework

Timeline

Product Program Manager

GIRL SCOUTS OF ALASKA
01.2009 - 07.2019

Office Manager

KOROPP APPRAISAL
03.2004 - 01.2009

Google Project Management Certificate - Project Management

Coursera

Associates - Paralegal Studies

Alaska Junior College
Tricia Matyas Golden