Tricia Green

A key member of the Delivery and Advisory team, that manages an individual portfolio of complex HR queries raised by leaders across the UK & US.

• Led HR business and complex projects and initiatives including organizational development, workforce change and restructuring, immigration, employee relations, and performance management.
• Driving operational excellence through control environment, to mitigate risks and minimize the occurrence of risk events and issues.
• Define and execute complex Executive and operational KPIs, compensation, and performance benchmarks. Drive relationships management, career development, and compensation planning.
• Leader of change implementation and enhancements
• Driving Continuous improvement mind-set/ culture across all team; through ongoing reviewed and maintenance of the service catalogue with relevant stakeholders.
• Designated liaison with the Employee Relations and Legal Department to enforce and integrate policies.
• Coordinated with People Leaders to identify skill or knowledge gaps and implement upskilling needs
• Planned and led monthly virtual training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance, through leading monthly forums to the Call Center senior staff located in Nevada, Delaware, and Ohio.
• Maintained in depth knowledge of legal requirements related to day to day management of employees, reducing legal risks and ensuring regulatory compliance.
• Planned and executed special events such as holiday parties, career mixers, and volunteer opportunities for employees
• Support colleagues with visa related issues, such as expiration, transfers to the US, and international assignments. Whilst partnering with external legal immigration counsel.

ER Change Manager/ Workforce Change & Restructuring

• Developed and implemented an organizational change management strategy for the organization.
• Supported with the execution of RIFs, redundancies and organizational moves.
• Identified potential risks associated with implementing changes and developed mitigation strategies.
• Conducted stakeholder analysis to identify key influencers, assess their impact on the change process, and develop tailored strategies for each group.
• Created communication plans to ensure stakeholders were informed of changes throughout the process.
• Supporting the preparation of project communications, 1:1 collateral and other templates, including separation packages and manager talking points
• Ensuring consistency with approach to key HR policies in respect of restructuring, retention, relocation and redeployment

• Responsible for the completion of business compliance audits of payroll processing to ensure accuracy of payments
• Facilitates full lifecycle process of all External candidate’s new hire onboarding
• Monitor Equifax database for new and existing employee requests. Verifying validity of unemployment claims. Reporting fraudulent activity and providing feedback.

• Processed all new hire, benefits, leave, termination and payroll paperwork ensuring 100% compliance with various laws and regulatory mandates
• Led a team of 7 HR Assistants in daily tasks
• Successfully organized 2 holiday hiring events, which adequately produced new talent for the upcoming season
• Executed the completion of over 1500+ backlog trainings in under 3 months
• Redesigned the approach to compliance violations and delivered on goal from 18% to under 1% in 1 month. Maintained compliance with state and federal employment laws and regulations.
• Conducted recruitment activities such as job postings, interviews and onboarding of new employees.
• Managed payroll processing for 300+ employees weekly.

• Source, recruit and hire top talent to meet the needs of our organization
• Conduct preliminary screening of candidates, which may consist of resume review and preliminary phone screen interviews
• Leverage technology, tools, and innovative methodologies to identify, assess, sell, and present candidates for open requisitions