Tricia Harlow

-Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
-Monitored changes in relevant legislation, and adjusted operations accordingly.
-Guided senior management and other departments on complex regulatory issues.
-Contributed innovative ideas and solutions to enhance team performance and outcomes.
-Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
-Reviewed timesheets for accuracy and completeness before processing payroll.
-Developed and maintained operational policies and procedures.
-Prepared reports summarizing operational results against established goals and objectives.
-Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.

-Maintained accurate records of personnel data in the HRIS system.
-Conducted employee onboarding process, orientations, and exit interviews.
-Investigated complaints of discrimination or harassment within the workplace.
-Organized staff events such as team-building activities and holiday parties.
-Assessed training needs based on performance evaluations or feedback from managers.
-Drafted and implemented HR policies in accordance with applicable laws.
-Coordinated benefit administration activities such as enrollments, changes, and terminations.
-Compiled hiring, termination, promotions, absences, and turnover rates reports.
-Collaborated with internal stakeholders to ensure effective communication between departments.
-Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.

• Responsible for recruiting travel nurses across the country
• Develop and manage a pipeline of travel nurses through cold calling, social media, referrals and networking using GoldMine CRM and Erecruit ATS
• Assigned to support a National MSP account placing travelers in MEDSURG, ICU, OR, ER, NICU, and TELE
• Maintain ongoing relationships with travelers
• Metrics/Results
• 10 travel nurses submitted to open positions a week
• 2 travel nurse accept assignments weekly
• Consistently maintain 9 TOA and growing

• Developed and implemented sales strategies to increase market share.
• Identified and developed new markets for products or services.
• Established relationships with key clients, while maintaining existing customer base.
• Created and presented monthly reports to management on sales performance.
• Provided technical support for customers when needed, answering questions about product features and capabilities.
• Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
• Developed and implemented operational policies and procedures to ensure efficient business operations.
• Created and managed budgets for operational departments and monitored progress against goals.
• Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.