Tricia Hayden
Milton,GA
Summary
Versatile Senior Manager specializing in Administration and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
12
12
years of professional experience
Work History
Senior Manager, Administrative Services
White Cap Construction Supply Inc.
Norcross, United States
03.2022 - Current
- Managed administrative services team of eight providing strong leadership to enhance team productivity and morale.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Implemented and developed operational standards, policies and procedures as the Administrative Services Team.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Held monthly meetings to create business plans and workshops to drive successful business.
Executive Assistant to CEO
White Cap Construction Supply Inc.
Norcross, Georgia
10.2020 - 12.2022
- Managed the CEO's and President's complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
- Served as a professional representative of the CEO to executive clients, investors, and board members.
- Scheduled Board of Directors meetings and assisted with meeting materials, agendas, and travel logistics
- Processed travel expenses and reimbursements for executive team and senior management group.
- Created expense reports, budgets and filing systems for management team.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Facilitated training and onboarding for incoming office staff.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Collaborated with administrative services team on special projects and events.
Executive Assistant to the President
HD Supply Construction & Industrial
Norcross, United States
04.2015 - 04.2020
- Provided support of the executive team including the President, COO, CFO, VP of HR, VP of Operations, and VP of Sales with project support, data tracking and administrative tasks.
- Managed complex calendar, schedule all direct report update calls, coordinate recognition travel, and organize all vendor related meeting logistics.
- Discreetly managed and maintained confidential documents and correspondence.
- Captured all real estate greenfield and expansion documentation and signatures to submit for approval process through the PMWeb platform.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used advanced software to prepare documents, reports and presentations.
- Organized and coordinated conferences and monthly meetings.
- Executed annual President's Summit event recognizing our top-level performers in the organization. Responsible for securing the venue and all activities on-site, choosing all decor and menu items, booking all guest travel, partnering with local resort planner to ensure all details are successfully executed.
Marketing Manager
HD Supply Construction & Industrial
Norcross, GA
07.2014 - 04.2015
- Participated in promotional activities and trade shows, working with advertisers and production managers, to market products and services.
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
- Provided world-class customer service to field leaders and associates while managing over 600 field requests within the year.
- Maintained strong relationships with internal stakeholders and suppliers when managing various marketing requests by providing constant open communication.
- Served as a gatekeeper to the field providing information and resolution to any marketing problems or issues.
Facilities Manager
HD Supply Construction & Industrial
Norcross, United States
02.2013 - 07.2014
- Lead event coordination and execution work with various teams on all events in the facility from planning to completion.
- Build strong relationships with all outside vendors to secure the best corporate discounts on all event services: catering, hotel accommodations, shuttle, car services, and rental.
- Manage and prepare all facility invoices and contracts.
- Serve as liaison when hosting events for teams from other HD Supply LOB
- Evaluate work orders and price quotes for the procurement of all facility services.
- Maintain strong relationships with numerous outside vendors.
- Participate in client meetings for facilities procedures.
- Implement best business practices to ensure that the services and processes supporting the organization run smoothly.
- Schedule preventative and corrective maintenance appointments with all outside vendors for the facility.
- Manage, maintain, and support the reliability of the systems, equipment, and assets in the facility.
- Prepare and assign space allocation plans to accommodate various department needs and coordinate all office moves.
- Process and approve purchase orders for the procurement of office furniture and equipment and coordinate delivery and installation.
- Responded to building emergencies and managed repairs.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Maintained HVAC, temperature control, electrical and building automation systems.
Executive Assistant to the Chief Executive Officer
Emerald Software Group
Alpharetta, GA
01.2010 - 07.2012
- Provide administrative support to the CEO and VP of Corporate Development and support other members of the Client Services Team.
- Prepare and process all QuickBooks transactions: accounts payable, accounts receivable, payroll, tax documents including 1099’s.
- Improve efficiency by implementing an electronic filing system for all corporate documents, contracts, agreements, and tax documents.
- Provide training to the Controller of Snagajob and his team on all accounting functions used prior to acquisition.
- Plan and coordinate all cultural events, business development events, partner retreats, and team-building events.
Education
Bachelor of Science - English With Minor in Communication And Education
University of Southern Mississippi
Hattiesburg, MSSkills
- Records and Database Management
- Employee Performance Management System
- Critical Thinking
- Supervising Personnel
- Policy Management
- New Hire Orientation
- Operational Efficiency
- Business Correspondence
- Sensitive Document Disposal
- Equipment Purchase Planning
Timeline
Senior Manager, Administrative Services
White Cap Construction Supply Inc.
03.2022 - Current
Executive Assistant to CEO
White Cap Construction Supply Inc.
10.2020 - 12.2022
Executive Assistant to the President
HD Supply Construction & Industrial
04.2015 - 04.2020
Marketing Manager
HD Supply Construction & Industrial
07.2014 - 04.2015
Facilities Manager
HD Supply Construction & Industrial
02.2013 - 07.2014
Executive Assistant to the Chief Executive Officer
Emerald Software Group
01.2010 - 07.2012
Bachelor of Science - English With Minor in Communication And Education
University of Southern Mississippi
Similar Profiles
Troy GraffTroy Graff
Account Manager at White Cap Construction Supply Inc.Account Manager at White Cap Construction Supply Inc.
WILIAM LOPEZWILIAM LOPEZ
Branch Manager at White Cap Construction Supply Inc.Branch Manager at White Cap Construction Supply Inc.
Justin AllenJustin Allen
Dispatcher at White Cap Construction Supply Inc.Dispatcher at White Cap Construction Supply Inc.
Todd LewienTodd Lewien
Branch Manager at White Cap Construction Supply Inc.Branch Manager at White Cap Construction Supply Inc.
James GriffinJames Griffin
Executive Director of Operations at CrumblExecutive Director of Operations at Crumbl