Tricia Jansen
Billings,MT
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
20
20
years of professional experience
Work History
Office Manager/Accountant
Matt The Painter
Billings, MT
04.2020 - Current
- Office support and accounting for a local painting contractor.
- Duties include managing books through QuickBooks Online, answering phones, and communicating with customers.
- Also include supporting the field crew with ordering paint and helping to manage jobs.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained filing system for records, correspondence and other documents.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
Teacher
Billings Public Schools
Billings, MT
07.2013 - 06.2020
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Adapted instructional materials based on individual student needs or interests.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Developed and implemented lesson plans to teach students in grades 6-8.
- Incorporated technology into daily lessons when appropriate.
- Used videos, lectures and moderated discussions to engage students during class.
- Cultivated relationships with parents to ensure their understanding of student progress and behavior.
- Met with parents to share perspectives on child's strengths and weaknesses.
- Used positive reinforcement method to redirect poor behavior.
Teaher
Elder Grove Public School
Billings, MT
07.2007 - 06.2013
- Guided K-8 students through engaging lessons while implementing technology and inquiry-based learning.
- Provided individualized instruction to meet the needs of all students.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Implemented behavior management strategies to maintain classroom discipline.
3rd Grade Elementary Teacher
Potomac Public Schools
Potomac , MT
07.2005 - 06.2007
- Coordinated with special education staff to support students with special needs.
- Conducted regular parent-teacher conferences to discuss student progress and concerns.
- Utilized instructional strategies such as cooperative learning, inquiry-based instruction, and problem solving techniques.
- Guided students in the development of critical thinking and problem-solving skills.
- Monitored student behavior and implemented interventions when necessary.
Education
Master of Science - Science Education
Walden University
Minneapolis, MN04-2008
Master of Science - Education
University of Montana
Missoula, MT05-2005
Skills
- QuickBooks proficiency
- Payroll administration
- Office administration
- Record management
- Job coordination
- Customer service
- Classroom management
- Lesson planning
- Technology integration
- Data analysis
- Conflict resolution
- Behavior management
- Team collaboration
- Organizational skills
- Time management
- Student rapport
- Parent and student communication
Timeline
Office Manager/Accountant
Matt The Painter
04.2020 - Current
Teacher
Billings Public Schools
07.2013 - 06.2020
Teaher
Elder Grove Public School
07.2007 - 06.2013
3rd Grade Elementary Teacher
Potomac Public Schools
07.2005 - 06.2007
Master of Science - Science Education
Walden University
Master of Science - Education
University of Montana
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